The skills gap has been a hot topic for many years. Our original research shows a 87% gap. For example, any time Kash Gokli, Engineering Clinic Director at Harvey Mudd and I gather CEOs to talk about timely topics in executive roundtables, no matter the topic of the evening, the lack of talent (or the ‘right’ talent in the ‘right’ place at the ‘right’ time) arises. As technology comes on to the scene in a BIG way, there is even more conversation, confusion and interest in how to successfully navigate the skills gap.

According to research, automation and robotics have the potential to take over countless jobs. This can be seen as mass destruction of high paying blue-collar jobs or it can be seen as a significant opportunity to scale up rapidly to meet rising customer expectations and providing new skills to the workforce. As business owners and executives, we view having the ‘right’ technology at the ‘right’ place at the ‘right’ time as a win-win-win. Better customer experiences. Better for the bottom line. Better for our employees as they learn new skills. The trick is navigating this skills gap successfully.

We are also starting to see more and more baby boomers start to retire or think about retiring. The unfortunate thing for our clients is that their knowledge base cannot be replaced with one person, maybe not even two sometimes.  That certainly throws a wrench into the plans! Have you started to unearth what knowledge is in your employees’ minds that you take for granted? Innovative companies are pairing up experience with young, fresh ideas. There can be much to gain if managed well.

 

© Lisa Anderson