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I’ve Been Thinking

Talent, Talent, Talent

Similar to location, location, and location in the real estate business, the current business environment talks about talent, talent and talent. Here are comments from just the last few weeks from clients ranging from life science research to food and mining machinery and equipment to building and construction products [...]

The Value of Reconnecting: Should We Jump All In With In-Person?

During the pandemic, we were all stuck in our houses. As the majority of people have been vaccinated, people are on vacation. Every client has at least one if not multiple people on vacation. In addition, in-person events are starting to ramp back up. There is a value in [...]

The Gap in Leadership

During the pandemic, there was a mass exodus of talent as leaders decided to retire early, switch careers or just take a step back. On the other hand, the leader's job is becoming far more challenging. Not only has the last year required navigating the pandemic but now leaders are faced with scarce resources, more work and new challenges to tackle with extended lead times, inflation and rapidly changing customer conditions. What should leaders do?

The Rush on Talent & How to Discover Your Hidden Talent

During the pandemic, there was a mass exodus of talent. Talent started dropping like flies during the shutdown. People reevaluated their career and life. Several decided to retire early. Others decided it was a good time to change careers [...]
2021-07-28T14:46:31+00:00July 22, 2021|Categories: Customer Experience, I've Been Thinking, Talent|Tags: , , , , , , |

Bass Lake and Implications of the U.S. Traveling Again

While my nephew was in town for an internship, we went to Bass Lake and Yosemite. It was strange to be 'back to normal' in terms of going on a tour of the park, eating in a restaurant overlooking Bass Lake and more. It was beautiful as you'll see below, and it was great to spend time with family [...]

Shortages & Extended Lead Times – Starbucks, Building Materials & Much More

Starbucks is out of several items! Who would have thought? Unfortunately, they are not alone. Almost every client is experiencing shortages of materials, logistics services and more. For example, according to Freight Waves, FedEx Freight just announced they are immediately cutting service to 1400 less-than-truckload in an effort to [...]

Discussing Supply Chain Disruptions with NBC-affiliated KSHB-TV

Supply chain disruptions have been creating news since the pandemic started, and it is definitely not slowing down. Watch my interview by KSHB-TV in Kansas City on "'Spiraled cut of control': Why the pandemic is still impacting supply chains' and send us your stories. [...]

The Critical Importance of Talent to Growth Post Pandemic

There is no doubt about it, in talking with CEOs across industries, company sizes and geographies, talent is top of mind. Our clients are growing rapidly in most cases and unanimously interested in scaling successfully. Although there are many tools required to lead the pack [...]

Being Quoted in the Washington Post About the Suez Canal

I am thrilled to be quoted in the Washington Post in an article "Why a ship stuck in Egypt threatens the economy in the United States". The hot news of the week is that a container ship got stuck in the Suez Canal and has created a pileup of ships waiting to pass through the canal [...]

Why the Supply Chain is Strategic & the Backlog of Ships at the Ports

Everyone is talking about the backlog of ships at the ports and when it will be resolved, but is that the right question? NO! Of course we will eventually resolve the current backlog; however, there are continual disruptions in the extended supply chain, and so who knows what disruption will be next. [...]
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