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Operational Performance

What Is Possible: Manufacturing Success Stories

As volatility, uncertainty, complexity, and ambiguity (VUCA) increase, leaders who embrace what is possible will succeed. Instead of looking for roadblocks and considering them insurmountable, look for options, alternate paths, and creative solutions.

Performance Metrics

In this Supply Chain Byte, Lisa Anderson shares practical insights on how manufacturers should think about performance metrics to make critical operational and strategic decisions that drive supply chain success.

White Glove Services: Customer Service Matters

While the personnel who show up at your door might not be wearing actual white gloves, the term “white glove delivery” conveys the impression of a premium service delivered with concierge-like professionalism and attention to detail. It is defined less by speed and more by service depth, especially for high-value, bulky, or complex products.

Business Valuation & Supply Chains

In this episode of Supply Chain Chats, Lisa Anderson talks with Michael Koeppel, director and founder of Lakelet Advisory Group, about the growing role supply chains play in business valuation. As supply chains have become more complex with tariffs, geopolitical risk and increased customer requirements, valuation models have evolved.

Productivity Key to Growth & Success

U.S. labor productivity soared at a 4.9% rate in the most recent quarter as compared to the typical annualized rate of 2% during the current business cycle. We are seeing productivity gains across the board as manufacturers utilize predictive processes such as SIOP and advanced technologies such as AI, robotics, and the automation of processes and better utilization of ERP.

Highlights & Priorities for Success

Global supply chains started a full transformation in 2025 spurred on with geopolitical risk and encouraged by tariffs, and the pace accelerates as the New Year kicks off with geopolitics dominating the conversation and fundamentals making a comeback. We review learnings from the prior year and priorities for success in 2026.

The Critical Importance of Supply Chain Basics

In a world of constant distractions and disruptions, it's easy to overlook the fundamentals. In this Supply Chain Byte, Lisa Anderson explains why success still depends on getting the basics right—safety, quality, service, production, purchasing, planning and the use of ERP and related systems. Before adding complexity, make sure the foundation of your supply chain is strong.

Transportation Opportunities

When disruptions hit, transportation often takes the blame. But now, it's also where opportunity hides. As transportation and trucking are expected to emerge from the freight recession, there is a short window of opportunity for companies to evaluate supply chain reconfigurations and develop transportation strategies.

Early Warning Indicators in Supply Chain

An early warning indicator should provide a heads up to changing conditions in your end-to-end supply chain. With all the volatility, uncertainty, complexity, and ambiguity (VUCA) in the supply chain, it is vital to get a heads up to risks, potential dangers, and opportunities coming down the pike.

Frazier Industrial: Driving Manufacturing Success with LMA Consulting

At Frazier Industrial, staying ahead of customer demand is critical. Christina Walz, Director of Strategic Production Planning explains how Frazier streamlined processes, improved planning visibility, and enhanced order fulfillment across manufacturing, sales, and engineering with the help of LMA Consulting. Watch how strategic process improvements are transforming operations and delivering greater customer value.

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