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Production Scheduling Best Practices Drive Increased Customer Service, Operational Efficiencies & Inventory Turns

Manufacturing has struggled to produce what customers want on-time without spending a fortune and tying up excess cash unnecessarily in the wrong, "just-in-case" inventory. It is a tough environment spiraling out of control with supply chain chaos.

Are You Managing Inventory or Is Inventory Managing You?

As executives continue to navigate these volatile economic conditions, the focus on inventory management increases. It is especially tough to determine what to do if you don't know if sales opportunities will dramatically increase as the competition falters and consumers drive demand or if sales will tank as recession fears increase and business optimism falters.

The Importance of Customer Service

We are in a time period that will prove more important than almost any other because more companies will surge past the competition during these turbulent times, propelling them forward for years to come. Executives will have a choice - push the pedal to the floor and achieve success or be tentative and pull on the parking brake and slowly retreat and decline.
2022-09-04T20:51:31+00:00June 10, 2022|Categories: Customer Experience, I've Been Thinking|Tags: , , , , |

Proactively Addressing Global Events to Grow Market Share & Ensure Seamless Customer Service Using S&OP

Because we have gone global and live in an interconnected world, events around the world disrupt the global supply chain and impact local customers. Whether its the shutdowns in Shanghai due to the pandemic, the Russia-Ukraine war, concerns about port delays due to the upcoming union negotiations at the [...]

Interview with Industrial Insights on How SIOP Can Address Business Volatility

Volatility started with the pandemic and has been exacerbated by weather disruptions such as the Texas storms, labor shortages throughout the world, accidents such as the ship that got stuck in the Suez canal, and wars such as the Russia-Ukraine war. The bottom line is that demand volatility is [...]

What is S&OP?

“S&OP” stands for Sales and Operations Planning. Depending on the industry or organization, you may also hear it referred to as “SIOP” or Sales, Inventory, Operations Planning (SIOP). Sometimes, it is even referred to as “IBP” or Integrated Business Planning. Typically, they mean the same thing.

Cleansing, Connecting & Consolidating Data to Support SIOP / S&OP and a Superior Customer Experience

One issue of significant importance during the current volatile times that was also key during previous periods (aggressive growth prior to the pandemic, the downturn of the Great Recession, etc.) is the critical importance of providing a superior customer experience. It is evergreen for companies that want to grow [...]

Craig Young, Senior Director of Operation, Nellson

Lisa Anderson and the team at LMA Consulting working with Nellson to upgrade the planning, purchasing/ MRP, supply chain and S&OP/ SIOP processes. The result was improved service levels with on time in full (OTIF) from the low 90's to the high 90's; reduced inventory levels; reduced obsolete inventory, improved billbacks on expired material (from around 0% to nearly 100%); and gained more value from the ERP system.

American Pigeon: US Pacific Trade Floats Directionless, Risk Worse Inflation

Lisa Anderson, Manufacturing and Supply Chain Expert, MBA, CSCP, CLTD, president of LMA Consulting Group Inc. told American Pigeon that the upheaval surrounding the Trans-Pacific Partnership has already had supply chain-related consequences.

SAC: Businesses Should Be on the Lookout for Important Trends Coming in 2022

Our best clients are staying ahead of supply chain disruptions, points out Lisa Anderson, co-executive direct of SAC and president of Claremont, CA-based LMA Consulting Group, Inc and manufacturing expert known for creating supply chain resiliency. "They are substituting materials, developing new products and materials, and partnering with new suppliers. They're also collaborating with customers to reconfigure their supply chain for greater control and flexibility in 2022.
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