As companies are searching for ways to successfully navigate these turbulent times, the best ones are achieving a win-win focus on the customer and costs. Since the pandemic, there has been a heightened awareness of the customer experience as companies struggled with supply chain disruptions, delays, shortages, and the lack of resources.
CLAREMONT, CALIFORNIA – November 20, 2023 – In a business landscape characterized by unprecedented business volatility, maintaining stellar customer service emerges as a critical differentiator for companies navigating the ebbs and flows of the current market. Manufacturing and Supply Chain Consultant Lisa Anderson, MBA, CSCP, CLTD and President of [...]
Simple metrics drive results. Whether a food and beverage manufacturer or an aerospace distributor, measuring the "right" metrics will focus attention on key issues and drive results.
Medtech companies’ focus on supply chain resiliency and mitigating supply chain risk has increased over the last few years as the pandemic triggered extended lead times, delays, and rising costs.
In this GS1 US Next Level Supply Chain podcast interview, Lisa Anderson discusses supply chain trends, technology innovation, data standardization, predictive analytics, and the strategies organizations can use to improve visibility, decision-making, and business performance.
Lisa Anderson was interviewed by Douglas Squirrel of the Squirrel Squadron on LinkedIn Live about technology in manufacturing and the supply chain.
In working across company sizes, industries, and geographies, in almost 20 years of business consulting, every single client without exception needed to better utilize data to improve customer service and bottom line results. Smart clients are turning data into insights so that they can pinpoint where to focus quickly.
Customer service has suffered in the last few years. Yet providing a superior customer experience is paramount to success especially during these turbulent times of volatility, uncertainty, complexity and ambiguity (VUCA).
Lisa Anderson joined Food and Beverage Talk podcast to discuss supply chain challenges and opportunities in the food and beverage industry.
The awareness of the importance of international supply chains has grown in recent years, not just among the business fraternity, but more widely in the media, among politicians and ordinary citizens as well.
