Achieving Inventory Velocity “and” Customer Delight
How can the Acme Company situation change with inventory velocity?
Profit Through People
Once the people elements are in place, processes compliment them. Implementing processes boils down to planning, executing, auditing and standardizing. Again, the key to success ties back to people.
The $1 million dollar planner
With all the competing demands within a supply chain organization, a $1 Million Dollar Planner is the person that can see the bigger picture and communicate just how the company’s objectives can be achieved.
Sales Strategies
No company can be successful without sales growth. Thus, a few sales strategies are always needed. Do not "sell" - sounds like I've lost my mind but "selling" in the traditional sense is no longer largely successful. And, who wants to "peddle the streets"? Instead focus on providing value. [...]
Reducing waste
In manufacturing, the only route to success is to manage costs, reduce waste, and increase efficiencies. From a waste point-of-view, here are six tips to successfully reduce waste which will not only reduce costs but it also improve customer service.
Quality Tips
Manufacturers can no longer count on customer loyalty, but they can expect customers continued demands for quality products and service.
Customer Service
Exceptional customer service and customer relations can make or break your business. A few tips to improve your customer service.
Implementing Processes
In my experience, processes are discussed and debated expertly; however, many times, they fail in execution.
The Value of Customer Service
The value of customer service might not be clear until it's necessary - after all, it seems like not a big deal to potentially sacrifice a bit of service in order to gain a good discount.
Why Customer Service Should be #1
The good news is that any business or person can stand out in the crowd with exceptional customer service - no investment required.