The sales order is one of the most critical signals in demand and supply management because it represents committed customer demand. It isn't a projection but an order the company must fulfill. In a well-run supply chain, the sales order becomes the anchor that aligns demand with supply decisions as it ties customer needs with planning, inventory, and operations.
While the personnel who show up at your door might not be wearing actual white gloves, the term “white glove delivery” conveys the impression of a premium service delivered with concierge-like professionalism and attention to detail. It is defined less by speed and more by service depth, especially for high-value, bulky, or complex products.
The de minimis exemption disrupts e-commerce, leading businesses to rethink tariffs, logistics, and sourcing strategies for supply chain stability.
Consumer spending is on the rise, and it’s affecting supply chains. In this Supply Chain Byte, Lisa Anderson highlights the key factors—like logistics—you need to consider to stay prepared and keep your supply chain agile.
The peak season started two months earlier than normal and extended two months later than normal to account for the volatility and expected disruptions in the global supply chain.
In an interview with PYMNTS, Lisa Anderson, president of LMA Consulting Group, discussed how surcharges, which are common during peak seasons or for special circumstances like oversized items, have become particularly significant this year.
Enterprise resource planning systems, CRMs and other tech such as RFID, barcoding, customer and supplier portals, blockchain, IoT, and GPS tracking all support this goal.
Lisa Anderson was quoted in Food Logistics' Top 10 Trends to Shape Cold Food Chain in 2024 recently. With the help of some supply chain visibility, sustainable measures, more focus on people and the ability to pivot at a moment’s notice, 2024 is anyone’s and everyone’s game to succeed. [...]
Originally published in Brushware, March-April, 2023 According to Insider Intelligence, the US B2B e-commerce sales will be over $2 trillion by 2024. Digital Commerce 360 said that manufacturers’ B2B e-commerce sales have been growing at an annual rate of 16% since 2016 which is almost 1.5 times faster than [...]
To prepare for a segment on Bloomberg to talk about the state of logistics that will air with their interview of Deutsche Post DHL Group CFO Melanie Kreis (which will air on Chief Future Officer on Oct 5th), I did a deep dive on package shipping and related logistics systems.
