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White Glove Services: Customer Service Matters

While the personnel who show up at your door might not be wearing actual white gloves, the term “white glove delivery” conveys the impression of a premium service delivered with concierge-like professionalism and attention to detail. It is defined less by speed and more by service depth, especially for high-value, bulky, or complex products.

Smarter Logistics, Stronger Supply Chains

In this Supply Chain Byte, Lisa Anderson explains how the Ports of Los Angeles and Long Beach broke volume records in 2025 while reducing dwell times from three days to two and a half. These improvements relate to strategic investments and collaborative partnerships in the supply chain.

Sales Forecasting

In this Supply Chain Byte, Lisa Anderson explains why sales forecasting must start with customers. By talking directly with customers, reviewing their forecasts, evaluating quotes, watching trends and incorporating demand plans into their SIOP process, manufacturers can plan to support growth and reliably meet customer expectations.

Investing in Regional Supply Chains

In this Supply Chain Byte, Lisa Anderson explores why regional supply chain alignment is the key to responsiveness, growth, and competitiveness.

Optimizing the Supply Chain for Demand and Supply Alignment

For companies to be profitable, demand and supply must be closely aligned. When they are not, inefficiencies, excess inventory, missed shipments and margin erosion follow. In this Supply Chain Byte, Lisa Anderson explains why aligning demand and supply is key to an efficient supply chain—and why the most effective way to achieve it is through a disciplined SIOP process.

Supply Chain Priorities for 2026

In this Supply Chain Byte, Lisa Anderson outlines three priorities for the year ahead. These priorities set the foundation for resilience, growth and sustained success in an increasingly complex environment.

Happy Holidays

A holiday message from Lisa Anderson and LMA Consulting Group. We expect significant opportunities for manufacturing and proactive executives with agile, regional supply chains, proactive processes such as SIOP, artificial intelligence and a focus on talent will thrive.

Collaborative Innovation

Continuous improvement has been the backbone of operational excellence for decades—but today’s pace of change has surpassed it. In this Supply Chain Byte, Lisa Anderson explains why manufacturers must move beyond traditional continuous improvement and embrace collaborative innovation.

Recognizing the People Who Keep Your Supply Chain Moving

Supply chains don’t run themselves—people do. In this Supply Chain Byte, Lisa Anderson reminds us to recognize the individuals who keep operations moving every day. From planners and schedulers to warehouse teams, buyers, operations and production staff, these are the people who prevent disruptions and quietly keep everything on track

Upskilling: Strengthening Today, Safeguarding Tomorrow

In this Supply Chain Byte, Lisa Anderson explains why manufacturers must upskill their workforce not only to improve efficiencies and reduce low-level work done by highly skilled employees, but also to preserve critical knowledge as Baby Boomers retire.

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