What is clear is that VUCA (volatility, uncertainty, complexity, ambiguity) is continuing in the forefront and will continue to be our "new normal". As I recently debated with the Wall Street Journal, we are in an era of non-stop disruptions. Look no further than the escalating war of Russia [...]
Our clients continue to experience an unprecedented level of volatility and complexity. The common themes include: Continued supply chain disruptions: From computer chips to commodities to everyday components/ materials, clients continue to experience shortages and/or extended lead times. Continued challenges in finding people: Whether you are looking for a [...]
Thinking about our clients, colleagues and trade association/ trusted partner contacts from across multiple industries and company sizes, four overarching themes emerge in response to the question, "What's ahead for business?". The customer experience: It doesn't matter whether we are talking about manufacturing, logistics, healthcare or services, the customer [...]
In today's new normal business environment, volatility is the new norm. Change is required to remain competitive or to become competitive. If you manage change better than your competition, you'll have the opportunity to leapfrog the competition. In the last several years, I've seen a multitude of examples of [...]
