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Collaborative customer programs

Win-Win Focus on the Customer and Costs

As companies are searching for ways to successfully navigate these turbulent times, the best ones are achieving a win-win focus on the customer and costs. Since the pandemic, there has been a heightened awareness of the customer experience as companies struggled with supply chain disruptions, delays, shortages, and the lack of resources.
2024-06-06T08:29:54-07:00December 6, 2023|Categories: Cost reduction / Margin improvement, In The News, Manufacturing, Supply Chain (End-to-End), Supply Chain Optimization & Collaboration|Tags: , , , , , , , , , , |
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Does Customer Service Matter: Uber vs Taxis?

Prior to Uber, a medallion (a transferable permit that allows a taxi driver to operate) cost $1 million dollars in New York city. It was a powerful permit with substantial value. After Uber started up, the low point for a medallion was around $25,000. That is a 40-fold reduction [...]

2024-06-06T08:36:13-07:00August 3, 2023|Categories: Supply Chain (End-to-End), Supply Chain Briefing, Supply Chain Optimization & Collaboration|Tags: , , , , , , , , |
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Supply Chain Collaboration & VMI to Get Ahead of Economic Challenges

Manufacturers are experiencing continued inflationary pressures threatening customer service and profit margins with record-breaking price increases and lack of material availability.  To add fuel to the fire, they are also starting to worry about preparing for a potential recession.
2023-09-19T21:00:34-07:00July 7, 2022|Categories: Business & the Economy, In The News, Replenishment, Distribution & VMI Planning, Supply Chain Planning|Tags: , , , , , , , , , , , |
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Five steps to manage supplier risk in your supply chain | Netstock

Improved supplier data will give your supply chain the competitive advantage to drive customer loyalty.
2024-06-08T11:37:47-07:00June 5, 2022|Categories: In The News, Supply Chain (End-to-End), Supply Chain Optimization & Collaboration|Tags: , , , , , , , |
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Emerging Technologies for Supply Chain

Emerging technologies in supply chain from e-commerce to robotics are more important now than ever.
2024-03-08T13:56:15-08:00September 7, 2017|Categories: ERP & Technology, Supply Chain Technologies|Tags: , , , , , , , |
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VMI – Supply Chain Collaboration on Steroids

Vendor Managed Inventory (VMI) revolutionizes supply chain collaboration, optimizing inventory management and partner relations.
2024-03-10T19:01:51-07:00June 13, 2017|Categories: Replenishment, Distribution & VMI Planning, Supply Chain Planning|Tags: , , , , , , |
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Collaborative Planning

By collaborating, we create a win-win-win.  The customer has what he needs when he needs it without having to go out of his way and deviate from his typical process.  The supplier has information in advance about an upcoming event and so can modify plans as appropriate to better serve his customer at the lowest inventory levels and maximum efficiency levels.  
2024-07-26T19:19:10-07:00October 8, 2015|Categories: Replenishment, Distribution & VMI Planning, Supply Chain Planning|Tags: , , |
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Best of the 100: The Strongest Link

As I've been going through my hundreds of articles to put together the 100 tips, it's become obvious as to which topics resonated with me as those essential to delivering bottom line business results. Here are a few highlights from supply chain management: Demand Planning - It starts here. [...]

2024-06-10T00:19:52-07:00July 1, 2014|Categories: Supply Chain (End-to-End), Supply Chain Optimization & Collaboration|Tags: , , , , , , , |
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