Manufacturers and distributors invest significant time and resources in forecasting demand, balancing supply with demand through SIOP (Sales, Inventory & Operations Planning), and developing supply chain strategies.
When Armacell's OTIF performance fell to 38%, the company partnered with LMA Consulting Group to strengthen planning processes, optimize SAP capabilities, and improve cross-functional collaboration. Through SIOP improvements, data-driven decision-making, and sustainable process changes, Armacell increased OTIF performance to more than 90%, improved customer satisfaction, and built a stronger foundation for long-term growth.
When Armacell's OTIF performance fell to 38%, the company partnered with LMA Consulting Group to improve SAP utilization, strengthen SIOP processes, and align teams around data-driven decision-making. The result was a sustainable transformation that increased OTIF performance to as high as 92% and created a stronger foundation for long-term supply chain success.
Armacell partnered with LMA Consulting Group to strengthen SIOP processes, improve capacity planning, and turn decades of ERP data into actionable business insights. By aligning sales forecasts, production planning, and customer demand, the company improved service levels, reduced lead times by more than 25%, increased customer satisfaction, and supported double-digit growth in key business segments.
Over a decade, one aerospace operations executive relied on LMA Consulting Group at three different companies to solve operational challenges. Most recently, LMA helped an aerospace manufacturer improve on-time delivery by 20% and reduce past-due backlog by 50% through its first SIOP process and improved cross-functional alignment. The result was stronger performance and lasting organizational capabilities.
While the personnel who show up at your door might not be wearing actual white gloves, the term “white glove delivery” conveys the impression of a premium service delivered with concierge-like professionalism and attention to detail. It is defined less by speed and more by service depth, especially for high-value, bulky, or complex products.
In this Supply Chain Byte, Lisa Anderson explains how the Ports of Los Angeles and Long Beach broke volume records in 2025 while reducing dwell times from three days to two and a half. These improvements relate to strategic investments and collaborative partnerships in the supply chain.
Manufacturers are focused on successfully navigating continually changing conditions to serve customers while driving profitable growth. End-to-end supply chains are evolving, creating shifting demand patterns and customer order volatility.
This cutting-edge tool prompts supply chain professionals, operations executives and senior leaders to introspect and critically assess various facets of their supply chains that affect customer performance, with a focus on flexibility and efficiency.
Clients typically set goals; however, goals without an understanding of where you stand is non-value added. Although it is common to set goals and expect employees to achieve them, it is far less common for clients to understand how they will get from the current state to the desired future state.
