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Financial

Pay it Forward: What’s Good for the Industry Is Good for Business

Listen here to my recent interview on OC Talk Radio – Critical Mass for Business.I often get asked where I find the time to write so many articles, present at industry meetings, and post noteworthy items on social media. I really am passionate about what I do, but it [...]

Organization Essential to Strategic Focus

Bring order to chaos – organize and redefine your priorities.Organization is one of the key tenets required to be successful with an eagle eye strategic focus so that you can rapidly assess strategic priorities. I’ve yet to run across an organization with just the right amount of priorities – [...]

How to Defy the Odds with Culture Change

Execution must be a core component of your organization’s cultureBetween 70-80%+ of culture change programs, such as mergers and acquisitions, fail to produce the results originally expected. Yet, there are still many private equity firms and companies aggressively searching to merge and/or acquire a business – and certainly companies [...]

Stand Out From the Crowd and Delight Your Customers!

Engaging your customers creates a customer service edge There has never been a better time to create a customer service edge! Gone are the days of the last decade when we saw examples of 10% sales growth achieved solely by picking up the phone. Customers expect more for less [...]

How to Spot Trends

Factors to consider when you are looking for trends. Since identifying trends is an important Eagle Eye skill which is instrumental in finding opportunities to elevate performance, I thought a few ideas on how to spot trends would be helpful: Start with metrics - It is near impossible to [...]

Is Talent Important to You?

Do you know how to attract and retain the best employees? I have always believed that people are #1 to success. Without people, there is no business. I hear executives use these words; however, later they talk about people as costs. Which message do you think is taken away? [...]

5 Ways to Improve Processes

Stay focused on continual improvement of your processes to keep your business at the forefront of your industry.Process improvement has been around for centuries. I laugh as I see the fads come and go with different names and hoopla yet the fundamentals remain the same. What is process improvement [...]

Why Become the Strongest Link in Your Supply Chain?

Being known as the strongest link in your supply chain is the key to success.In today's new normal business environment where sales are no longer easy, talent is in short supply even amidst high unemployment levels, volatility is the new norm and customers want "more for less - and [...]

The Strongest Link in Your Supply Chain

Stay on top of the latest transportation trends to avoid weak links in your supply chain. Five Transportation Trends I’ve recently spoken at and participated in a few transportation industry events, and was reminded of the importance of transportation trends to the supply chain, so I thought a recap [...]

How Manufacturers and Distributors can Utilize Social Media for Success

Maximize your use of social media to distinguish your company.In today’s new normal, we are in a volatile and challenging business environment where customers are demanding more for less – and NOW! Thus, it is increasingly critical to stand out from the crowd. One of the best ways to [...]

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