Are You Ready for a Surprise Inspection of Your Service?
A commitment to stellar customer service is an ongoing process in which resources need to be dedicated to continuous improvement and exceeding customer expectations.
Near-shoring to increase in USA
A recently released study by Manufacturing and Supply Chain Expert, Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., indicates that 70% of US manufacturing executives expect near-sourcing to increase within the next five years.
Supply Chain Expert Lisa Anderson Predicts 2018 to be Game Changer
What are the key trends in 2018 that are set to transform the supply chain landscape? Lisa Anderson shares expert insights.
Obsession with Your Customer
Technology for technology sake is expensive and useless. Put it to work.
Are You Stuck in Silo Thinking in Your Supply Chain?
In today's Amazon-impacted marketplace, extended supply chains are more interconnected than ever before. Thus, we must be aware of the impacts of our decisions on the rest of the supply chain.
Outsourcing, Insourcing or Near-Sourcing?
Whether outsourcing, insourcing or near-sourcing or a combination of all three, manufacturers need to reassess their strategies to measure risk and ROI.
Technical Innovation & Japan’s Bullet Train
While in Japan last week, I had the opportunity to ride the bullet train three times - and, even waited to go back to Tokyo from Mt. Fuji to see it whiz past since you cannot see it in action in Tokyo as a terminal station - simply amazing [...]
Lisa Anderson Presents “The Increased Need for More Control, Speed and Profit”
Join LMA Consulting Group President, Lisa Anderson, as she hosts an interactive discussion on how supply chain leaders can make their businesses thrive when they’re up against shorter lead times, increasing risks and labor rates.
People, People, & People
The bottom line is that PEOPLE will ensure that your bottom line hits your objectives
The Importance of Controlled Speed
Most likely you are doing a task because you want to serve a customer as almost everything we do at work can be traced back to serving customers; no matter the task.