Unfortunately, there have been countless layoffs during the recession – and some recent announcements by companies such as American Express and Abbott. Your company will not leverage the recovery if you haven’t thought about ‘what next’ for the survivors:
- It’s all about people. Do the survivors know they are valued? Talk is cheap. Actions count.
- Do your employees know where the company is headed? Do they see the leaders as just interested in survival or do they have a plan?
- Do the executives care? One of the craziest things I see more often than I’d like is an executive who says he/she cares and obviously doesn’t. Everyone knows it. Do not pretend. It’s better to be genuine even if you don’t care – at least you’ll be respected for being truthful.
- Most likely, it’s expected that the survivors will pick up the slack. I’ve found that most will rise to the occasion and even feel good about it – IF they are appreciated. Why is this so often overlooked?
- Survivors are learning new skills on the fly – are you providing training? Are you showing them it’s OK to make a mistake (so long as it’s not a trend of the same mistakes)? Or are they living in fear which undoubtedly creates additional mistakes and illnesses.