Differentiate your company with first class customer service. Have you ever seen a company that provides consistent, exceptional service for its customers that has unhappy employees? I never have! From my view, it is not possible for longer than a short-term time frame. On the other hand, if you [...]
The best companies thrive because their employees are valued members of the company – everyone’s labor matters and they know it. Are you thankful for your employees? And do you see your employees as a cost line of your P&L or do you consider them an asset? In my [...]
Having engaged employees improves everything about the work experience from job satisfaction to elevated performance levels According to a 2013 Gallup poll, 70% of U.S. workers are not engaged. What a startling statistic! Through observation of clients, trade association members, and colleagues, I'd agree with that statistic. During my [...]
Playing on the strengths of high performing employees can lessen skills gaps within your organization while motivating everyone to perform at a higher level. Not a day goes by when an employee, volunteer, Board member or colleague doesn’t retire, get promoted, move companies, change roles within the company or [...]
Originally published on PR Newswire on September 11, 2014 Lisa Anderson, president of LMA Consulting GroupSM and a supply chain management expert, will share with APICS 2014 attendees how to profit through people by revealing her latest Skills Gaps research and proven strategies to retain and motivate employees in [...]
Published August 1, 2014 According to today's Wall Street Journal, employers have added over 200,000 jobs for six months in a row. Employers are ramping up investment in their businesses again. I'm seeing my clients realize that they need to fill skills gaps especially with today's complex supply chains. [...]
Keeping employees engaged and motivated can be your single greatest competitive advantage. A motivated employee can move mountains. A disgruntled employee creates havoc. Which do you have? As results are critical to success, I thought it was worth pursuing how to motivate employees; however, as important as results are, [...]
Great leaders know how to engage and empower employees to thrive in the new normal business economy. In my recent conversations with clients and business contacts, a common concern has emerged: How to leverage the recovery to grow the business and increase profitability. There is considerable uncertainty surrounding how [...]
Achieve project success by engaging employees through a clear vision, attainable goals and positive feedback. Published in "Project Times" website, August, 2011 Click here for original article. In today’s new normal business environment, sales are lackluster, cash is tight and material prices are squeezing margins. Thus, those projects which [...]
