Northern Lights, Husky Sleighs, & Stacking the Deck for Success
Why People Matter
SAC: Start at the Top to Retain Millennial and Gen Z Talent
Post Pandemic Skills Gap
According to Prudential’s latest Pulse of the American Worker Survey, one in four workers plan to look for a job a different company once the pandemic has subsided. Additionally, a recent Robert Half survey found that 38% of workers feel stuck in their careers, and an EY survey found [...]
Are Your Employees #1?
During this crisis, what we do and how we handle our employees will make our future success. I’ve heard stories of small businesses that closed and didn’t even communicate to their employees. Conversely, I’ve heard about companies taking great care of their employees. Which will turn into long-term success? [...]
What’s Going on with Your People?
Do You See People as Assets or Costs? Your people know what you really think. Do you value them? Even though there has been a sharp spike in unemployment, good talent isn't easy to keep! Multiple clients have lost talent to better opportunities since COVID-19 started. People are on [...]
Are You Retaining Top Talent?
Several clients have been short on top talent. With virtually zero unemployment, the traditional job search programs yield virtually 0% talent. Even with an executive recruiter, you may be prone to lose your candidate at the last minute when his/her current job figures out they need to do a [...]
How Customer Service & Retention Directly Impact Profits & Performance
June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' perceptions [...]
Filling Worker Skills Gap Remains a Hot Topic
Worker skill gaps continue to impact manufacturers and distributors productivity and profitability who don’t make an investment in their human capital In the past week, I’ve had the opportunity to hear the leading experts in manufacturing, distribution and logistics. There were a few common threads among EVERY expert yet [...]