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The foundation of business success – Data Integrity

After working with many companies on a wide range of business issues, one common element permeates through all of them - the need for improvement with data integrity. It is much more than a "systems" topic; it is cornerstone to your business success. The integrity of data (whether manual [...]

2022-09-07T08:06:37-07:00April 25, 2013|Categories: Project Management|

Finance… bean-counters or value added resources?

The global business community is becoming more and more competitive. In order to survive, you no longer have to be one of the best "on your block" or one of the best in the USA; instead, you must be one of the best in the world. It is becoming [...]

2023-09-19T05:38:27-07:00April 25, 2013|Categories: Business & the Economy|Tags: , |

Reducing waste

In manufacturing, the only route to success is to manage costs, reduce waste, and increase efficiencies. From a waste point-of-view, here are six tips to successfully reduce waste which will not only reduce costs but it also improve customer service. Stop doing those activities that no one uses anymore [...]

Strategy – it doesn’t fail in formulation; it fails in execution

It is interesting to sit back and watch as companies spend millions of dollars on strategy formulation, just to achieve minimal results due to poor execution. Yet, the process repeats constantly - more money is dumped into strategy formulation, 3 ring binders, fancy Power Point slides, etc. On the [...]

2023-09-19T22:12:35-07:00April 25, 2013|Categories: Business & the Economy|Tags: |

Quality Tips

Manufacturers can no longer count on customer loyalty, but they can expect customers continued demands for quality products and service. Quality has seemingly fallen out of favor in terms of the number of articles and attention in industry circles; however, it remains a bedrock principle for customer service and [...]

Customer Service

Exceptional customer service and customer relations can make or break your business. A few tips to improve your customer service include: Focus on providing value - know what your customers' value (service, price, features, lead time, etc). How can you be better than everyone else in providing your customer's [...]

2023-09-11T09:25:53-07:00April 25, 2013|Categories: Customer Service, Supply Chain Management|Tags: |

Commodity Businesses, Throw Out Continuous Improvement!

I was asked to give a speech in January of 2008 on trends and opportunities of 2008. While researching for the speech, I reviewed the last several months of Wall Street Journal alerts and other trends, and the overall story was downright scary - oil continues to push to [...]

2023-09-11T09:27:51-07:00April 25, 2013|Categories: Manufacturing, Process Improvement|Tags: , |

Sarbanes Oxley

Meant to protect investors and increase transparency in corporate accounting, implementing the Sarbanes Oxley Act takes some organizational introspection. The 2002 Sarbanes Oxley legislation (new, enhanced standards for all U.S. public companies) was established in response to high-profile financial scandals (Enron etc) in order to protect shareholders and the [...]

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