The Value of Diversity

July 5th, 2020

Diversity has always been core to success. Are you gaining different viewpoints? It has certainly been proven that deliberately bringing diverse viewpoints into projects and teams will lead to greater levels of success. Men will have different perspectives than women. People with different nationalities and backgrounds will bring different viewpoints into the mix. People of different ages will have differing priorities and opinions. Are you bringing diversity into the conversation?

I can definitely tell you it isn’t as easy as it sounds. I didn’t even realize I was the only woman (and also the youngest person) attending the Board of Directors meetings when I was VP of Product Supply until one of my team members brought it to my attention. You’d think it would be hard for me to miss! I also remember a time during my consulting career when I really enjoyed participating in a group. We had a good working relationship and were quite successful. A potential new member came onto the scene. My first thought was “NO!”; however, I agreed, and she turned out to add great diversity, and the group was better for it. Good thing I ignored my inner voice!

One Tip to Implement This Week:

Simply pay attention for opportunities to insert diversity into your projects, events etc. You’ll be surprised by what you miss while focusing on the task at hand. Again, during my career with APICS Inland Empire Chapter (Association for Supply Chain Management), I missed the lack of diversity on our panel. Our audience noticed and commented in our survey. In this case, it was an all male panel. Our chapter has held 15 executive panel and networking symposium events, and this panel was the ONLY panel without a woman. Of course, over time, we have improved upon this metric in addition to male/female (although that can sometimes be tough on its own!) with panelists from multiple countries, backgrounds, age groups, work backgrounds (in addition to manufacturing and distribution, we’ve added healthcare, technology and more), etc.
Start by simply paying attention and giving a diverse group a chance. Be open to the idea, and you might just gain significant value.
Stay safe & healthy.


Manufacturing Expert, Lisa Anderson, Forecasts U.S. Manufacturing Resurgence COVID-19 Showcased Technology and Innovation as Key Contributors

June 30th, 2020

CLAREMONT, CALIFORNIA – June 30, 2020 –  Manufacturing and Supply Chain Expert,  Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., forecasts a resurgence of manufacturing in the U.S.  LMA Consulting Group works with manufacturers and distributors on strategy and end-to-end supply chain transformation to maximize the customer experience and enable profitable, scalable, dramatic business growth.

“The COVID-19 pandemic turned the supply chain on end.  It forced manufacturers to rethink their strategy, their products and their future.  Those who took the time to identify opportunities and used this unique circumstance to leverage technology and innovate are already seeing results. Innovation has always been the key driver to manufacturing success.  We are now seeing it pay off, and, it’s just the beginning,” stated Ms. Anderson.

Innovation has opened not only new product possibilities for manufacturers, but also new relationships for cost reductions and improving the customer experience.  From suppliers and 3-D printing to transportation options due to reshoring, manufacturers have an abundance of opportunity for differentiation and growth.

“China has fallen from favor not only due to COVID-19 and the supply chain disruption, but also because of the arduous policies they implemented early in the year which essentially removed all protections of intellectual property and patents. There has been talk about doing more business with Mexico, but Mexico is best at assembly,” she said.  Manufacturing shifted to China and other countries due to high labor costs in the U.S.  Technology and robotics have leveled U.S. manufacturing costs.  “It clearly comes down to innovation and leveraging technology. U.S. manufacturers are strong and smart.  Sometimes it just takes an extra push or, in this case, an event to force out-of-the-box thinking,” she concluded.

Ms. Anderson recently recorded another video in her What’s Happening in Manufacturing & the Supply Chain series highlighting Reshoring.

 About LMA Consulting Group – Lisa Anderson, MBA, CSCP, CLTD

Lisa Anderson is the founder and president of LMA Consulting Group, Inc., a consulting firm that specializes in manufacturing strategy and end-to-end supply chain transformation.  She focuses on maximizing the customer experience and enabling profitable, scalable, dramatic business growth. Ms. Anderson is a recognized Supply Chain thought leader by SelectHub, named a Top 40 B2B Tech Influencer by arketi group, 50 ERP Influencer by Washington-Frank, a top 46 most influential in Supply Chain by SAP and named a top woman influencer by Solutions Review. She recently published, I’ve Been Thinking, 101 strategies for creating bold customer promises and profits. A regular content contributor on topics including a superior customer experience with SIOP, advancing innovation and making the supply chain resilient, Ms. Anderson is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal.  For information, to sign up for her Profit Through PeopleTM Newsletter or for a copy of her book, visit LMA-ConsultingGroup.com.                                        


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Media Contact
Kathleen McEntee | Kathleen McEntee & Associates, Ltd. | p. (760) 262 – 4080 | KMcEntee@KMcEnteeAssoc.com



What’s Going On with Asia Supply Chains

June 25th, 2020

 

Supply chains are quite tenuous, and China drives the most volume:

  1. Coronavirus: Beijing is under a soft lockdown with a surge of virus cases. Although Beijing doesn’t impact trade, it is another sign that China vastly under reported previously and it is likely to have a new surge of coronavirus and plant closures.
  2. Manufacturers in China: Small and medium size manufacturers are not doing well. They are struggling to keep up since they had to continue paying people even when they weren’t producing. Are you watching your quality and cash?
  3. Vietnam: so far, they are faring pretty well and companies that moved prior to coronavirus and quite happy with service; if they hadn’t yet moved prior to coronavirus, it is likely on hold due to the disruption.
  4. Global transportation: Volume has picked up at all 3 ports in China (although they are dealing with a short-lived vessel shortage) and we aren’t seeing goods movement issues.

International rates are rising: they are up a hefty 12% from Asia to Northern Europe & 32% on the Transpacific route. They have taken capacity out and are slow to add it back. We’ll have to stay tuned to see what will happen.

 

 

Are you taking the continued disruption into account in your supply chain plans?

 

What Should We Consider and/or What Impacts Could Arise?

Undoubtedly, you should be thinking about how to proactively manage your global footprint:

  1. Re-evaluate your sourcing strategy: as many are already doing, the least you should do is re-evaluate your sourcing strategy. Generally speaking, the total landed cost for non-commodity products is less expensive in the U.S. than in China. Check your total cost and review multiple sourcing alternatives.
  2. Review your customers’ needs: Undoubtedly, consumer and business buying behaviors are changing during these unprecedented times. What is happening with your customer base? What can you do to get in front of the changes and see opportunities for expansion?
  3. Review your customers’ requirements: Understanding where your customers are located is a good start. It can have a profound impact on your supply chain, where you should produce and how you should set up your supply chain infrastructure. In addition, what expectations do they have? Are they expecting immediate delivery? Are their preferences changing to deliver at home? These questions will have a profound impact on your supply chain setup.
  4. Understand your transportation options: Clearly, understanding the speed, cost and effectiveness of your transportation options will be integral to your supply chain infrastructure.
  5. Understand likely disruption: Do a risk assessment to understand the likely disruption and risk associated with your options. You certainly have a different situation in China vs. Europe vs. Brazil.

Read more about this topic as well as your strategy, priorities, key trends, and your restart recipe for success in my eBook,  Future-Proofing Manufacturing & Supply Chain Post COVID-19 . If you are interested in a rapid assessment, please contact us.



The Future of Manufacturing & Supply Chain

June 17th, 2020

It is a very exciting time for those of us passionate about manufacturing and supply chain. Undoubtedly, we have never worked harder proactively managing the unprecedented demand and supply volatility, and so appreciate your supply chain resources. I am hearing that they are taking off for better opportunities, and you won’t want to lose your best talent during what will be a lengthy and supply chain intensive COVID-19 recovery!

As manufacturing increasingly returns to the U.S., as consumers and businesses expect a superior, customized, rapid delivery of products and services, as technological advances become commonplace, as the general public sees the value of essential businesses and the diversity of manufacturing and supply chain, it will be a great ride! Are you shaping your future or waiting for it to happen to you? Join me in a webinar to hear more.

One Tip to Implement This Week:

Simply start thinking about the future of manufacturing and supply chain in your industry, your region, and as they relate to technological advances and innovation. Bring your team together to get them thinking about the future, new ideas, and how to proactively position your company for success. A LOT can be accomplished simply by refocusing attention to thinking proactively, creatively and with a focus on the future. Will there be opportunities to pick up new business, design new products and open new markets as firms want to bring manufacturing capability back to the U.S. and closer to customers? What do your customers need that they haven’t thought about yet that would help them be more successful?

 

 Listen to a panel discussion with manufacturing executives related to the electronics industry on the Future in Manufacturing panel to stimulate ideas and flip through my eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19 to gain new insights to get the ball rolling. We have also launched a rapid Future-Proofing Manufacturing & Supply Chain assessment if you’d like assistance in thinking through your particular situation. Contact us if you are interested. Stay safe and healthy.



e-Commerce & the Rise of Online

June 9th, 2020

According to the statistics as well as client commentary, e-Commerce sales and online everything is on fire:

  1. According to data from Adobe Analytics, the second half of March saw a 25% increase in e-commerce sales.
  2. Even more impressive, Adobe said that April saw a 49% increase in U.S. e-commerce sales!
  3. Of ALL our clients, the only unanimous area of growth during COVID-19 was in e-commerce sales.
  4. According to a Gartner CFO survey, 74% intend to shift some employees to remote work permanently.

 

Thus, the key question is whether you are proactively thinking about online opportunities. If not, get ready to see your competitors rush by.

What Should We Consider and/or What Impacts Could Arise?

Undoubtedly, you should be thinking about online from all angles:

  1. E-commerce (B2C): If you haven’t started offering e-commerce capabilities, you better evaluate rapidly and get on board. There are several options for how to pursue this opportunity. You can offer direct e-commerce with your website. You can go through a partner with key customers and folks such as Amazon. The bottom line is that your customer doesn’t care how you provide the capability but they expect to be able to order easily.
  2. B2B: If you serve other businesses, you cannot ignore these trends because you don’t sell to consumers. Your customers expect a B2B customer portal with the same type of e-commerce capabilities that Amazon provides. We have been helping a client with a systems roadmap, and it is quite clear that the “80/20” from the customer and sales viewpoint is Amaon-like capabilities (with an almost exclusive focus on B2B currently). Nothing else is sufficient.
  3. Supply chain partners: What are your customers, suppliers and other supply chain partners offering?
  4. Employees: Remember, your employees expect you to have Amazon-like capabilities and online capabilities as well. This perception spills over into all aspects of the business.
  5. Online is more than B2B/B2C: Have you thought about how COVID-19 has forever changed the way we do business? After all, if Gartner thinks 74% will change to remote work in some fashion, that is a HUGE change. How will that change your industry, your supply chain and your employees’ needs?

E-commerce was already on the rise, and COVID-19 gave it a strong boost. As with everything, there are advantages (such as the consumer gaining quick delivery of essential items) and disadvantages or challenges (managing freight costs, reconfiguring warehousing operations and space requirements, implementing technology rapidly, figuring out how to be environmentally-friendly delivering to tons of consumers and many more issues). Those who are most successful in proactively thinking through these considerations and creating strategies will thrive whereas the rest are likely to struggle significantly. Which avenue will you pursue? Read more about this topic as well as your strategy, priorities, key trends, and your restart recipe for success in my eBook,  Future-Proofing Manufacturing & Supply Chain Post COVID-19 . If you are interested in a rapid assessment, please contact us.