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Operational Performance & Transformation

Operational Performance & Transformation connects demand with execution through optimized processes, systems, technology, and organizational alignment. Manufacturers gain the visibility needed to increase throughput, provide predictable lead times, and execute with confidence. Explore insights on operational excellence, process improvement, leadership, change management, project execution, and digital transformation to achieve predictable revenue fulfillment, superior customer service, improved working capital, resilient operations, and profitable growth.

Hiring: How to Avoid a Fatal Flaw

Think carefully about hiring, promotion and project team decisions. Consider the complete picture and total cost in order to deliver bottom line results AND to encourage a productive and happy workplace

What Really Works in Pay-for-Performance Systems

Seeking success secrets for PFP design and implementation? Just ask management expert Lisa Anderson.

Lessons Learned from Your Worst Leaders

Businesses remain in a quandary. Optimism is up. Sales are lackluster. Unemployment remains high. Customer service expectations continue to rise. Cash remains king.

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