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Operational Performance & Transformation

Operational Performance & Transformation connects demand with execution through optimized processes, systems, technology, and organizational alignment. Manufacturers gain the visibility needed to increase throughput, provide predictable lead times, and execute with confidence. Explore insights on operational excellence, process improvement, leadership, change management, project execution, and digital transformation to achieve predictable revenue fulfillment, superior customer service, improved working capital, resilient operations, and profitable growth.

Tips for surviving a physical inventory

Achieve accurate physical inventory counts through thorough preparation, halting movements, clear communication, and progress tracking.

Lessons learned from my Procurement Mentor: Negotiations Success

I've seen many examples of companies and executives insisting on "negotiating" for a reduction in costs at the expense of all else.

The Keys to Delivering Exceptional Customer Service

These techniques epitomize "profit through people" - through your customer relationships.

Profit Through People

Once the people elements are in place, processes compliment them. Implementing processes boils down to planning, executing, auditing and standardizing. Again, the key to success ties back to people.

Sales Strategies

No company can be successful without sales growth. Thus, a few sales strategies are always needed. Do not "sell" - sounds like I've lost my mind but "selling" in the traditional sense is no longer largely successful. And, who wants to "peddle the streets"? Instead focus on providing value. [...]

Finance… bean-counters or value added resources?

Would you be surprised to learn that with ALL three of my examples, there were naysayers who thought there was something wrong with the resource?

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