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Supply Chain Transformation & Operational Performance

Explore practical insights and executive strategies to drive supply chain transformation and improve operational performance. Discover thought leadership on process improvement, operational excellence, leadership, project and program management, customer fulfillment, and execution to help manufacturers and distributors strengthen agility, improve business performance, and achieve scalable, profitable growth.

Scorecards/ Metrics – how to make a difference to your bottom line

Why track performance? Not tracking performance would be the same as if you watched a football game and never knew the score.

Ideas to minimize freight costs in today’s economy

Reduce freight costs with strategies like partnerships, shipment pooling, and using alternative transportation modes

Lessons from my Finance Mentor: How to Turn a Profit

The good news is that none of these actions require sophisticated tools or systems - give it a try today.

Tips for surviving a physical inventory

Achieve accurate physical inventory counts through thorough preparation, halting movements, clear communication, and progress tracking.

Lessons learned from my Procurement Mentor: Negotiations Success

I've seen many examples of companies and executives insisting on "negotiating" for a reduction in costs at the expense of all else.

The Keys to Delivering Exceptional Customer Service

These techniques epitomize "profit through people" - through your customer relationships.

Profit Through People

Once the people elements are in place, processes compliment them. Implementing processes boils down to planning, executing, auditing and standardizing. Again, the key to success ties back to people.

A Few Secrets to Plant Manager Success

Today's international business climate is becoming more and more competitive and tough to stand out in the crowd.

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