Best of Supply Chain Transformation

Explore practical insights and executive strategies to drive supply chain transformation and improve operational performance. Discover thought leadership on process improvement, operational excellence, leadership, project and program management, customer fulfillment, and execution to help manufacturers and distributors strengthen agility, improve business performance, and achieve scalable, profitable growth.

The Value of Customer Service
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The Value of Customer Service

Operational Performance, Supply Chain Transformation & Operational Performance

The Value of Customer Service

The value of customer service might not be clear until it's necessary - after all, it seems like not a big deal to potentially sacrifice a bit of service in order to gain a good discount.

Lisa Anderson2026-07-05T23:24:47-07:00April 25, 2013|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: Customer service|

Why Start with Inventory Accuracy?
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Why Start with Inventory Accuracy?

Operational Performance, Supply Chain Transformation & Operational Performance

Why Start with Inventory Accuracy?

As companies set priorities for 2010 or next year's budget, it is important to understand where to start.

Lisa Anderson2026-06-16T17:51:40-07:00April 25, 2013|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: Inventory accuracy, Inventory optimization|

Quality
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Quality

Operational Performance, Supply Chain Transformation & Operational Performance

Quality

Even the founder of lean principles, Toyota can falter on quality; thus, anyone can lose their edge - yet it is cornerstone to business success.

Lisa Anderson2026-05-09T13:46:26-07:00April 25, 2013|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: Quality control|

The Power of Focus
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The Power of Focus

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

The Power of Focus

I've seen projects ranging from a 50% reduction in inventory levels to a launch of a new product line achieve the intended results largely through focus.

Lisa Anderson2026-05-17T22:29:53-07:00April 25, 2013|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|

Sustainability – who knew that it’s common sense?
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Sustainability – who knew that it’s common sense?

Operational Performance, Supply Chain Transformation & Operational Performance

Sustainability – who knew that it’s common sense?

These are just a few sustainable ideas. They are largely common sense and do not require significant capital/cash.

Lisa Anderson2026-07-04T15:10:19-07:00April 25, 2013|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: Productivity, Profitability, Sustainability|

Why Customer Service Should be #1
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Why Customer Service Should be #1

Operational Performance, Supply Chain Transformation & Operational Performance

Why Customer Service Should be #1

The good news is that any business or person can stand out in the crowd with exceptional customer service - no investment required.

Lisa Anderson2026-07-06T18:18:02-07:00April 25, 2013|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: Customer service|

Safety
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Safety

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

Safety

Integrate safety into workplace culture through daily routines and common sense practices.

Lisa Anderson2026-07-06T18:18:06-07:00April 25, 2013|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: Leadership, Organizational alignment, Process improvement|

Execution: The Difference Between Profit & Loss
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Execution: The Difference Between Profit & Loss

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

Execution: The Difference Between Profit & Loss

Those clients who are able to execute strategies and plans are those who are the most successful – grow the business even in a downturn and improve profitability.

Lisa Anderson2026-07-05T23:14:22-07:00April 25, 2013|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: Innovation, Leadership, Operational excellence, Project management|

Business Development
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Business Development

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

Business Development

What could be more important in today's new normal business environment of lackluster sales, strained liquidity and elevated customer service expectations than business development. Here are a few tips.

Lisa Anderson2026-05-17T22:31:13-07:00April 25, 2013|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: Leadership|

Often Overlooked Options to Drive Revenue Growth
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Often Overlooked Options to Drive Revenue Growth

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

Often Overlooked Options to Drive Revenue Growth

In today's new normal business environment, characterized by sluggish growth, tight liquidity, elevated customer expectations and a general theme of "more for less", there's no doubt revenue has to be a top priority.