Tips for decreasing inventory levels without affecting your customers!

A few best practices for reducing inventory levels without negatively impacting customer service include the following:  Put the "right" people in the "right" jobs - it is amazing how much this one point contributes to success. Managing inventory levels requires a unique skill set - analysis, seeing the bigger [...]

The Keys to Delivering Exceptional Customer Service

With more and more companies struggling to achieve plan, investor's targets, Wall Street expectations, etc, it appears as though companies are cutting costs (many times, focusing much attention on the "small stuff" such as $100 expense reports etc), asking employees to work longer hours and putting together other triage [...]

2023-09-11T00:35:39-07:00April 27, 2013|Categories: Customer Service, Supply Chain Management|Tags: |

4 Keys to VMI Success

Before talking about the keys to achieving VMI (vendor managed inventory) success, the question is: what is VMI? VMI is a process where the supplier places purchase orders for their customers to agreed-upon metrics.

Achieving Inventory Velocity “and” Customer Delight

Do these hypothetical situations sound familiar? Acme Company has a large, priority customer called Wylie Company. Acme must service Wylie flawlessly to maintain the contract, so to ensure stock is always available when Wylie needs it, Acme agrees to a guaranteed safety stock level for Wylie. And, Acme ends [...]

Profit Through People

I am a supply chain and operations consultant and former executive. Based on my experiences, I have seen many companies look for the "magic ingredient" in how to achieve profitability. Several high-priced consultants and programs (such as Six Sigma, Total Quality Management and Toyota Production System) later, the company [...]

2023-09-11T00:40:36-07:00April 26, 2013|Categories: Manufacturing, Process Improvement|Tags: |

Successful System Implementations

The multifaceted task of implementing a successful ERP system starts with selecting the “right” system and having a cohesive, adaptable strategy. As strange as it might sound, the software and its features is typically the least important ingredient to success. Instead, focus on... Just the critical few key requirements. [...]

The $1 million dollar planner

With all the competing demands within a supply chain organization, a $1 Million Dollar Planner is the person that can see the bigger picture and communicate just how the company’s objectives can be achieved.

Cycle Counting

The key to effective cycle counting is to not get bogged down in resolving every dollar, but rather focus on the significant discrepancies. The main goal of cycle counting is to cycle through your inventory to ensure inventory accuracy on a consistent basis. (In contrast, a physical inventory is [...]

Forecasts are always wrong so why bother?

By definition, a forecast is always wrong, so why bother? The main reason is because your customers are key to your business, and your forecasts/ demand plans represent your customer demand. And, if you provide excellent service to your customers in the most efficient and consistent manner, you will [...]

2023-09-11T08:53:49-07:00April 25, 2013|Categories: Demand Planning, Supply Chain Planning|Tags: , , |

A Few Secrets to Plant Manager Success

Today's international business climate is becoming more and more competitive and tough to stand out in the crowd. Additionally, more and more plant operations are moving to Mexico, China and other countries where there are lower wage rates, less intensive laws (workers compensation), etc. To succeed in today's environment, [...]

2023-09-11T08:56:34-07:00April 25, 2013|Categories: Manufacturing, Process Improvement|Tags: , , , |
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