Customer Service
Exceptional customer service and customer relations can make or break your business. A few tips to improve your customer service.
Commodity Businesses, Throw Out Continuous Improvement!
onsider throwing out the old rule book; turn your thinking upside down in favor of innovation and value-add.
Software selection
As complicated as most companies seem to make it, the critical factors in software selection boil down to a select few
Sarbanes Oxley
Meant to protect investors and increase transparency in corporate accounting, implementing the Sarbanes Oxley Act takes some organizational introspection
Implementing Processes
In my experience, processes are discussed and debated expertly; however, many times, they fail in execution.
Customer Collaboration
Customer collaboration is always a good idea; however, leveraging customer collaboration during challenging economic times can be one of the keys to success.
Tips to increasing sales revenues
Clearly, one of the keys to thriving in the current recession is to be ahead of the competition in terms of sales.
Tips to Reduce Operational Costs
In today's economy, there is no doubt a large focus on reducing operational costs (whether they are the traditional operational costs of a business or the day-to-day personal operational costs).
Defining and Controlling Costs
Navigating growth gets tricky if you lose perspective on spending. Keep costs under control by identifying the spot where people, process and technology work best.
Budgeting
Budgeting is always relevant, but especially during a recession. Here are a few tips for success.