Why Customer Service Should be #1
The good news is that any business or person can stand out in the crowd with exceptional customer service - no investment required.
Is Your Inventory System Working?
In my experience in working with clients across multiple industries, geographies and sizes, I have no doubt that effective inventory management is far from a no-brainer, yet implementing a few secrets to success can yield dramatic bottom line results.
Prominent Business Trends for the New Year
Think about how these trends could impact your business, department or role. How can you get ahead of the curve?
Top Strategies to Ensure Success in the New Year
As we start the New Year, I thought it was worthwhile to discuss critical yet often overlooked blocking and tackling manoeuvres that ensure success.
Bedrock Topic: Inventory Accuracy
Inventory accuracy is often overlooked, but it is vital to to bottom line business results.
Improving Operational Efficiency
As I continually find, fundamentals are often overlooked yet critical to success; thus, it seems this is a great topic to take a look at.
Supply Chain Fundamentals Accelerate Performance
In today’s new normal business environment where volatility is the new norm, customers’ expectations are elevated and speed is king, you must stand out from the crowd.
Operations Strategy
I’ve been thinking a lot about this subject recently as I realized that the 80/20 of what I do for clients can fit into this category.
Got Cash?
You wouldn’t think so from the way companies are hoarding cash; however, in general, they have a stockpile of cash and remain leery to spend it. Last year, there was a 2% decrease in days working capital (DWC), according to CFO Magazine.
