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Operational Performance

Operational performance focuses on executing Supply Chain Planning strategies with consistency and discipline to achieve predictable revenue fulfillment, superior customer service, resilient operations, and profitable growth. Explore insights on operational excellence, manufacturing performance, fulfillment execution, capacity utilization, throughput improvement, on-time delivery, and continuous improvement. Learn how manufacturers and distributors leverage data, technology, and best practices to reduce variability, improve working capital, increase productivity, and build scalable, high-performing operations.

The Amazon Effect – Exceptional Service

Do all of your employees act as if every customer, supplier and colleague is a key customer?

Eagle Eye Execution

In supply chain management and other industries that require collaboration, eagle eye execution is what you need to make it happen.

The New Normal Business Environment

In today's new normal business environment which is characterized by volatility, lackluster sales, customers wanting “more for less – and NOW” and a talent shortage amidst high unemployment levels, companies are turning to the supply chain to deliver RESULTS.

How to Thrive in 2010’s “New Normal” Business Operations Environment

In the Great Depression, more people became millionaires and more businesses prepared for success than in any other timeframe. The same type of opportunity will be available in the "new normal." Will your operation be the one to take advantage of this opportunity?

Metrics for Customer Loyalty

Polling my clients and contacts, I've found there's no exception to the rule that customer loyalty is no longer a nice-to-have; instead, it must be an assumption in today's "new normal" business environment.

How to Accelerate Cash Flow through Supply Chain Innovations

Business managers and entrepreneurs can increase cash flow with already-existing assets through the implementation of innovative supply chain strategies, according to Lisa Anderson, founder and President of LMA Consulting Group, Inc.

Increasing Cash Flow through Supply Chain Improvements

Cash is king in today's business environment. Supply chain offers vast opportunity in accelerating cash flow. Put the two together, and you can be one of the few companies to leapfrog the competition in the new normal.

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