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Operational Performance

Why My Best Clients Focus on Responsiveness

As customers continue to demand shorter lead times, it becomes imperative for manufacturers and distributors to become more responsive and improve order fulfillment cycle time

Leveraging Supply Chain Trends: Lead Time Improvement

Those who leverage trends surpass the competition. Will you be one of them?

The Power of Customer Service

What simple thing can you do for your customer, your supplier, your colleague, your manager? Pay attention to what would make a difference.

Why Looking at Return on Investment (ROI) is So Much Better than Cost

How many times have you heard about managing cost (or saving money) in the past week? I bet quite a few as almost all companies focus significant efforts on cost. In all functions and certainly if you are in or responsible for Operations, a large portion of your responsibility [...]

The Importance of What is NOT Happening

In working with clients of many industries and sizes, it is apparent that "working smart" is what avoids crises.

Supply Chain Trends for Success

Keeping up with the latest supply chain trends can be invaluable for your career and your company success.

Cycle Counting by ABC

Inventory accuracy is fundamental to manufacturing and distribution. A 3-tiered cycle counting system can simplify inventory management while improving accuracy.

How to Spot Opportunities

Business opportunities are fleeting – prepare to capitalize on them before your competition does.

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