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Operational Performance

Operational performance focuses on executing Supply Chain Planning strategies with consistency and discipline to achieve predictable revenue fulfillment, superior customer service, resilient operations, and profitable growth. Explore insights on operational excellence, manufacturing performance, fulfillment execution, capacity utilization, throughput improvement, on-time delivery, and continuous improvement. Learn how manufacturers and distributors leverage data, technology, and best practices to reduce variability, improve working capital, increase productivity, and build scalable, high-performing operations.

51 Expert Tips on Inventory Control Methods

“Inventory accuracy is cornerstone to success” says Lisa Anderson, The Manufacturing ConnectorSM and president of LMA Consulting Group, Inc., Claremont, CA. 51 Expert Tips on Inventory Control Methods Inventory control is a critical function for businesses spanning every industry. Without effective inventory control methods, the supply chain suffers, you’re not [...]

Lisa Anderson, Manufacturing & Supply Chain Expert Discusses Manufacturing Trends Q4 2019

2026-06-09T23:45:14-07:00December 23, 2019|Categories: Operational Performance, Operational Performance & Transformation|Tags: , |

The Often Overlooked Value of Reverse Logistics

Pay attention to collaboration opportunities and reverse logistics. There can be a significant hidden opportunity in this topic. Why not focus attention and see what can be achieved with some common sense and collaboration.

Customer Care 1.01 & The SLURPY Method by Guest Blogger, Steve Weimar

When we think of why a customer buys from us and how to retain them we need to look at every aspect of our business, who adds value and who are the Contact Points or CP’s. We also need to adopt a simple company operating philosophy I call SLURPY.

How Customer Service & Retention Directly Impact Profits & Performance

June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' [...]

Pricing & Profits: It’s Not All About Revenue

According to CFO Magazine, Amazon's profit doubled to a record $3.6 billion in the first quarter yet reported its lowest growth rate in quarterly revenue since 2015.

The Resilient Supply Chain: Succeeding in the Amazon Era

Embrace supply chain resilience strategies to thrive in the Amazon era, focusing on rapid delivery and collaborative service.

What do UPS, Shamrock Foods, Amazon & a 3PL Have in Common?

In touring multiple facilities, ranging from package shipments to cold storage food service delivery to the e-commerce behemoth to 3PL organizations, it became clear that as many conversations that take place about labor costs and other daily concerns, the #1 concern across the board is transportation costs

The Sheer Relevance & Impact of Transportation (A Billion Here, a Billion There)

Insights into how transportation drives supply chain efficiency, underlining its economic and strategic value.

UPS & the Rise of e-Commerce!

For the peak season, UPS has to hire a HUGE amount of temps and ensure efficiencies aren't harmed in the process, given the serious impact to the bottom line.  If that situation doesn't require resiliency, I don't know what does!

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