Pricing & Profits: It’s Not All About Revenue
According to CFO Magazine, Amazon's profit doubled to a record $3.6 billion in the first quarter yet reported its lowest growth rate in quarterly revenue since 2015.
The Resilient Supply Chain: Succeeding in the Amazon Era
Embrace supply chain resilience strategies to thrive in the Amazon era, focusing on rapid delivery and collaborative service.
What do UPS, Shamrock Foods, Amazon & a 3PL Have in Common?
In touring multiple facilities, ranging from package shipments to cold storage food service delivery to the e-commerce behemoth to 3PL organizations, it became clear that as many conversations that take place about labor costs and other daily concerns, the #1 concern across the board is transportation costs
The Sheer Relevance & Impact of Transportation (A Billion Here, a Billion There)
Insights into how transportation drives supply chain efficiency, underlining its economic and strategic value.
UPS & the Rise of e-Commerce!
For the peak season, UPS has to hire a HUGE amount of temps and ensure efficiencies aren't harmed in the process, given the serious impact to the bottom line. If that situation doesn't require resiliency, I don't know what does!
Never An Afterthought: Pricing Is Strategic to Business Success
CLAREMONT, Calif., October 1, 2018/ExpertClick/ -- Organizations that think about pricing strategically are best able to weather changing business situations, build customer loyalty, and differentiate themselves from competitors, according to The Society for the Advancement of Consulting® (SAC). Know Your Customers and Price Accordingly A pricing strategy should reflect [...]
What Should We Be Thinking for the 2nd Half of the Year?
As hard as it is to believe, we are almost half-way through the year. As a result, we should be thinking NOW about what to stop, start and continue for the second half of the year.
It’s a Small World & the Customer Experience
No matter your position, try experiencing your company as a customer would. Are you able to call whoever you might need to talk to without annoying phone system automation?
Outstanding Customer Experience Can Be A Key Differentiator For Successful Businesses
CLAREMONT, Calif., August 1, 2018/ExpertClick/ -- Organizations that offer outstanding customer experience are often those that are more innovative, profitable, and higher performing, according to The Society for the Advancement of Consulting® (SAC). Innovative Cultures That Exceed Customer Needs Breed Success “It is worthwhile to invest in customer service [...]
Warehousing Strategies for Success
Master warehousing strategy with these essential tips for better storage, flow, productivity, and equipment use.