909.630.3943

Operational Performance

Operational performance focuses on executing Supply Chain Planning strategies with consistency and discipline to achieve predictable revenue fulfillment, superior customer service, resilient operations, and profitable growth. Explore insights on operational excellence, manufacturing performance, fulfillment execution, capacity utilization, throughput improvement, on-time delivery, and continuous improvement. Learn how manufacturers and distributors leverage data, technology, and best practices to reduce variability, improve working capital, increase productivity, and build scalable, high-performing operations.

Never An Afterthought: Pricing Is Strategic to Business Success

CLAREMONT, Calif., October 1, 2018/ExpertClick/ -- Organizations that think about pricing strategically are best able to weather changing business situations, build customer loyalty, and differentiate themselves from competitors, according to The Society for the Advancement of Consulting® (SAC). Know Your Customers and Price Accordingly A pricing strategy should reflect [...]

What Should We Be Thinking for the 2nd Half of the Year?

As hard as it is to believe, we are almost half-way through the year.  As a result, we should be thinking NOW about what to stop, start and continue for the second half of the year.

It’s a Small World & the Customer Experience

No matter your position, try experiencing your company as a customer would.  Are you able to call whoever you might need to talk to without annoying phone system automation? 

Outstanding Customer Experience Can Be A Key Differentiator For Successful Businesses

CLAREMONT, Calif., August 1, 2018/ExpertClick/ -- Organizations that offer outstanding customer experience are often those that are more innovative, profitable, and higher performing, according to The Society for the Advancement of Consulting® (SAC). Innovative Cultures That Exceed Customer Needs Breed Success “It is worthwhile to invest in customer service [...]

Strong Economy Creates Long-Term Growth Opportunities for Smart Businesses

CLAREMONT, Calif., / June 1, 2018/ExpertClick/ --The current strong economy offers opportunities for savvy organizations to strengthen their competitive positions, according to The Society for the Advancement of Consulting® (SAC). Marketing From A Position of Strength Marketing while business is good may seem counterintuitive according to Linda Popky, president [...]

Are You Achieving Scalable, Profitable Growth?

When we look back over the last 13 years of consulting with closely-held building products manufacturers to medium, private-equity backed food and beverage firms to large aerospace corporations, every single client has one goal in common – achieving scalable, profitable growth.  It sounds somewhat easy but is far from simple in reality.

The Real Impact of the Amazon Effect

Manufacturers may not be competing directly with Amazon, but they are facing the impact of rising customer expectations for speed, service, and responsiveness. In this Manufacturers Summit panel discussion, Lisa Anderson explores how the Amazon Effect is reshaping lead times, inventory strategies, and supply chain decision-making.

Go to Top