customer value Archives

Are You Developing Close Relationships with Your Customers?
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Are You Developing Close Relationships with Your Customers?

Customer Service / Sales, Supply Chain Briefing, Supply Chain Management

Are You Developing Close Relationships with Your Customers?

Are You Developing Close Relationships with Your Customers? During turbulent times, relationships move faster than at any other time. Will they move in a positive direction or a negative one? That is the only question. In fact, customers will be reevaluating what they buy and when they buy [...]

admin2024-02-15T21:10:59-08:00May 8, 2020|Categories: Customer Service / Sales, Supply Chain Briefing, Supply Chain Management|Tags: customer experience, customer service, customer value|

The Forever Transaction
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The Forever Transaction

ASCM Series: Navigating Through Volatility, Business & the Economy, Videos & Podcasts, Webinars

The Forever Transaction

admin2023-09-16T19:56:36-07:00May 7, 2020|Categories: ASCM Series: Navigating Through Volatility, Business & the Economy, Videos & Podcasts, Webinars|Tags: APICS, customer value|

Value Based Pricing
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Value Based Pricing

Business & the Economy, Inner Circle

Value Based Pricing

Boost margins and customer loyalty with effective customer value based pricing strategies. See why every CEO agrees!

admin2023-11-16T16:34:31-08:00October 21, 2019|Categories: Business & the Economy, Inner Circle|Tags: customer value, manufacturing, pricing, profitability, supply chain|

Thriving in a World of Rising Customer Expectations: Q&A with Lisa Anderson
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Thriving in a World of Rising Customer Expectations: Q&A with Lisa Anderson

In The News, Supply Chain

Thriving in a World of Rising Customer Expectations: Q&A with Lisa Anderson

According to a recent project44 report, 94% of business purchasers surveyed expect the same level of customer satisfaction from a business transaction as they do when making a personal purchase. These expectations revolve around “low-cost, fast and highly transparent delivery of goods.”

admin2024-02-16T20:12:02-08:00September 4, 2019|Categories: In The News, Supply Chain|Tags: Amazon effect, B2B, B2C, customer value, distribution, inventory, manufacturing, sales forecasting, supply chain, technology|

Pricing is Strategic: Why Southwest Customers Wouldn’t Buy a Bentley
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Pricing is Strategic: Why Southwest Customers Wouldn’t Buy a Bentley

Business & the Economy

Pricing is Strategic: Why Southwest Customers Wouldn’t Buy a Bentley

Have you thought about your strategy and whether it relates to your pricing? It is easy to get caught up in competitive pricing situations and start to lower your price; however, it might be the time to take a step back and see whether what you are doing matches your branding and strategy.

admin2023-11-19T19:51:38-08:00August 7, 2019|Categories: Business & the Economy|Tags: customer value, marketing & branding, pricing, profitability|

Dana Point and the Customers’ 1st Experience with Your Product or Service
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Dana Point and the Customers’ 1st Experience with Your Product or Service

Customer Service / Sales, I've Been Thinking

Dana Point and the Customers’ 1st Experience with Your Product or Service

Your customers' first impression can be very important. It gives them a "feeling" about your product or service.

admin2023-11-19T22:24:39-08:00July 3, 2019|Categories: Customer Service / Sales, I've Been Thinking|Tags: customer experience, customer service, customer value|

The Beauty of the World & Why It Relates to Work
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The Beauty of the World & Why It Relates to Work

Business & the Economy, I've Been Thinking

The Beauty of the World & Why It Relates to Work

Understanding differences in global business culture is key to thriving in an interconnected market. Key insights from Lisa Anderson.

admin2023-11-27T21:12:55-08:00April 30, 2019|Categories: Business & the Economy, I've Been Thinking|Tags: customer value|

We All Are Salespeople
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We All Are Salespeople

Business & the Economy, I've Been Thinking

We All Are Salespeople

The key to success in sales is to provide value.

admin2024-02-16T20:35:32-08:00April 17, 2019|Categories: Business & the Economy, I've Been Thinking|Tags: customer value|

Satisfy Customers First, and Cost Cuts Will Follow
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Satisfy Customers First, and Cost Cuts Will Follow

Customer Service / Sales, In The News

Satisfy Customers First, and Cost Cuts Will Follow

Think carefully about your real objective. Are you truly interested in cost cuts? For my part, I have yet to hear of a company vision, mission, or strategy that’s related to cutting costs.