Customer Service…the Art of Success
The nice thing about customer service is that it doesn't require money or complex requirements; it's all about attitude.
The Value of Keeping in Touch
The value of keeping in touch is obvious from a personal standpoint; however, it might be less obvious from a business standpoint especially as we are all BUSY, BUSY, BUSY.
Retaining your Best & Brightest is Key to a Successful Succession Plan
According to a survey performed by the LMA Consulting Group (lma-consultinggroup.com) in conjunction with the APICS Inland Empire Chapter (apics-ie.org), executives said that succession planning is tied as a No. 1 priority in retaining top talent. This is especially noteworthy when considering that 87% of manufacturers and distributors are [...]
Strategies to Succeed with Organizational Change
Organizational change doesn’t have to be scary. It is an opportunity for innovation and creating a positive workplace as long as strategy and frequent communication are applied
Are You Thankful for Your Employees?
The best companies thrive because their employees are valued members of the company – everyone’s labor matters and they know it
How to Select Priorities
I've yet to meet a client that didn't have FAR too many priorities for what could be achieved successfully.
Essential Skills of the Supply Chain Superhero
Surviving and flourishing in today’s business environment increasingly demands more of the supply chain professional, including excelling at soft and technical skills
Do You Have Engaged Employees?
Having engaged employees improves everything about the work experience from job satisfaction to elevated performance levels.
Collaboration Platform
Collaboration along the supply chain injects a steady flow of new ideas and solutions — key drivers in the quest for bottom line results.
The Power of Teamwork
The backbone of success is to value your team. Don't worry if you don't have a team. Create one.