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Leadership

Lean – Fad or Vehicle to Bottom Line Results?

If you notice and act upon trends, you will succeed. In my 20 years of experience across multiple industries and globally, I've found that a secret to success is identifying trends EARLY in the process and then acting upon them as it makes sense.

Volatility is the New Norm

In today's new normal business environment, volatility is the new norm. Change is required to remain competitive or to become competitive. If you manage change better than your competition, you'll have the opportunity to leapfrog the competition. In the last several years, I've seen a multitude of examples of [...]

Business Process Improvement to Drive Bottom Line Results

Business process improvement has almost become a "buzzword" - sounds good but what does it mean? What is really accomplished? Many times, companies create volumes of 1-inch thick binders of best practice processes, and yet achieve no bottom line results. Anyone seen these binders collecting dust on the bookshelf? [...]

Lessons learned from my Procurement Mentor: Negotiations Success

I've seen many examples of companies and executives insisting on "negotiating" for a reduction in costs at the expense of all else.

The Keys to Delivering Exceptional Customer Service

These techniques epitomize "profit through people" - through your customer relationships.

Profit Through People

Once the people elements are in place, processes compliment them. Implementing processes boils down to planning, executing, auditing and standardizing. Again, the key to success ties back to people.

A Few Secrets to Plant Manager Success

Today's international business climate is becoming more and more competitive and tough to stand out in the crowd.

Finance… bean-counters or value added resources?

Would you be surprised to learn that with ALL three of my examples, there were naysayers who thought there was something wrong with the resource?

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