Stay informed with the latest news and insights from LMA Consulting Group. Explore company updates, press releases, media coverage, event highlights, and timely perspectives on the trends shaping manufacturing, supply chains, and operational performance. Whether announcing new initiatives, sharing industry recognition, or commenting on emerging market developments, this category keeps you connected to the latest thinking, achievements, and activities driving innovation and business success.
Thriving in a World of Rising Customer Expectations: Q&A with Lisa Anderson
According to a recent project44 report, 94% of business purchasers surveyed expect the same level of customer satisfaction from a business transaction as they do when making a personal purchase. These expectations revolve around “low-cost, fast and highly transparent delivery of goods.”
