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Innovation & Digital Enablement

Innovation and digital enablement help manufacturers and distributors transform operations, improve decision-making, and build scalable, future-ready supply chains. From automation, robotics, AI, and connected technologies to digital transformation and process innovation, these strategies increase visibility, productivity, agility, and operational performance. Explore practical insights and proven approaches to leverage emerging technologies, accelerate business transformation, and create a competitive advantage through smarter, technology-enabled operations.

Leverage Supply Chain Trends for Success

The ability to see supply chain trends and capitalize on them can set you apart from competitors, no matter the size of your company. As the year winds down, it seems an opportune time to discuss supply chain management trends. I find that those clients that pay attention [...]

The Amazon Effect: Critical Importance of Customer Service

Customer service is no longer just a department. A thriving business will pay full attention to all customer points of contact and ensure positive experiences.

The Amazon Effect: Which Came First? Service or Product Offering?

Since Amazon impacts are prevalent in manufacturing and distribution businesses, my firm conducted a research study on these impacts and dug deeper into which we should pay attention to. 

A Tip to Make Sure Innovative Service Remains Top of Mind

Pick up the phone and call a key customer, supply chain partner or someone with intimate knowledge of what your customers desire.

How to Get a Job in Manufacturing IT

Manufacturers are investing in technology and systems that help their efficiency or improve profitability.

Hot Supply Chain Trends

Observing supply chain trends is important but it is bedrock to success to develop strategies and plans to utilize this information in a way that will help your business succeed. Do you have a team in place to think about how to leverage the top supply chain trends?

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