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Operational Performance & Transformation

Are You Developing Close Relationships with Your Customers?

Are You Developing Close Relationships with Your Customers? During turbulent times, relationships move faster than at any other time. Will they move in a positive direction or a negative one? That is the only question. In fact, customers will be reevaluating what they buy and when they buy [...]

The Economy, Where It Is Headed & What to Do

Since I dressed up for my webinar with Eileen Angulo on "Navigating Coronavirus Impact with our Employees," it seemed a great time to do a quick video for I've Been Thinking on the economy and where we go from here.  One Tip to Implement This [...]

Coronavirus Impact on Our Employees – Eileen Angulo

Impact on Freight Flows & Supply Chain Hiring – Dave Porter

Your People During the Coronavirus Pandemic

During the coronavirus pandemic, your people should be top priority. As we always start with safety, this situation should be no different. Figure out how to prepare your workplace. Revise policies, meetings, and critical work so that you can follow social distancing requirements and keep your employees as [...]

Should We Prioritize or Deprioritize Innovation & Technology During the Coronavirus

What is the first thing that happens when a client is shutdown due to the coronavirus? Cut all unnecessary spending. Certainly, I agree with this approach in most situations. If you cannot pay for your employees, you shouldn't pay for unnecessary expenses! However, if the situation isn't dire, it [...]

Supply Chain Heroes: How CFOs Can Help Save the World

As Published in: Oracle/Modern Finance Early this year, the largest asset-management company in the world made a bold announcement: It would start redirecting investments away from fossil fuels because of climate change. In his annual letter to CEOs, BlackRock CEO Larry Fink stated that “climate risk is investment risk,” and that risk [...]

Special Report: 2020 Predictions

We received such a positive response to last year’s predictions report that we wanted to add to that value in 2020. It was an exciting process to see what CEOs, executives and thought leaders of manufacturing and logistics organizations think about the current trends, what’s coming, and most importantly, [...]

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