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Supply Chain Transformation & Operational Performance

Explore practical insights and executive strategies to drive supply chain transformation and improve operational performance. Discover thought leadership on process improvement, operational excellence, leadership, project and program management, customer fulfillment, and execution to help manufacturers and distributors strengthen agility, improve business performance, and achieve scalable, profitable growth.

A Non-Siloed Approach to Business Process Management

As companies move to “blended” BPR, which seeks both long- and short-term benefits, they realize the need to involve different people and think differently about these projects than before. “People are always saying that IT needs to get closer to the business,” says Jerry Luftman, executive director and distinguished [...]

Leadership As We Emerge from the Pandemic

"Whatever You Are, Be a Good One." - Abraham Lincoln All bets are off. No matter what type of leader you were pre-pandemic, your opportunity is now. Relationships move faster during times of crisis than any other time. Simply become the leader you know you can be. Everyone has [...]

Does Technology Have a Seat at the Table?

Do you consider your technology leader an integral member of your executive team? If not, why not? Prior to the coronavirus pandemic, technology was starting to take over the world.

Are You Developing Close Relationships with Your Customers?

Are You Developing Close Relationships with Your Customers? During turbulent times, relationships move faster than at any other time. Will they move in a positive direction or a negative one? That is the only question. In fact, customers will be reevaluating what they buy and when they buy [...]

The Economy, Where It Is Headed & What to Do

Since I dressed up for my webinar with Eileen Angulo on "Navigating Coronavirus Impact with our Employees," it seemed a great time to do a quick video for I've Been Thinking on the economy and where we go from here.  One Tip to Implement This [...]

Impact on Freight Flows & Supply Chain Hiring – Dave Porter

Your People During the Coronavirus Pandemic

During the coronavirus pandemic, your people should be top priority. As we always start with safety, this situation should be no different. Figure out how to prepare your workplace. Revise policies, meetings, and critical work so that you can follow social distancing requirements and keep your employees as [...]

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