For three years, Kash Gokli, professor of manufacturing practice and Engineering Clinic director, has advised a team of students competing in the Association for Supply Chain Management (ASCM) student case competition.
When we think of why a customer buys from us and how to retain them we need to look at every aspect of our business, who adds value and who are the Contact Points or CP’s. We also need to adopt a simple company operating philosophy I call SLURPY.
Gain perspective on life's pace by unplugging from technology and observing the world. Lisa Anderson shares her experience in Taos.
I was always the inquisitive, and sometimes annoying, child in elementary school asking the teacher WHY as it pertained to certain math problems as I wanted to understand how and WHY that answer was correct or WHY my answer wasn’t. In most cases it was easy to understand [...]
I was recently quoted in an article in MSNBC titled “Discouraged? Time to Reignite Job Search” about the frustrating job search process many job seekers are encountering, it’s affect on morale and how to reignite the process. Unfortunately, I happen to know several job seekers who are some of [...]
Kickstart your weekly planning with actionable productivity and relationship tips from Lisa Anderson.
Apply the timeless Toltek wisdom to your life, enhancing personal and professional success with these simple yet profound principles.
Tackle the skills gap impact on the technology workforce, ensuring your team's growth aligns with evolving tech demands
If you cannot provide rapid, customized service with easy returns and 'extra value', you will be left in the dust. The needs aren't going away. If anything, Amazon continues to raise the bar.
Every client is concerned about how to engage the team. Some executives are thinking about how to ‘keep good people’, others are thinking about how to enable ‘smart people to share what they know’, and still others know they need engagement to ensure customers are happy and bottom line business results occur.
