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Operational Performance & Transformation

A Once-in-a-Lifetime Opportunity for Manufacturing, Logistics & CA to Align

Seize the unique chance for Manufacturing and Logistics alignment in CA, driving job creation and tech advancements.

Lisa Anderson, Manufacturing & Supply Chain Expert, Sees Innovation & Collaboration Key to Advanced Manufacturing Success

Discover how innovation and collaboration fuel success in advanced manufacturing, meeting modern customer needs.

How Customer Service & Retention Directly Impact Profits & Performance

June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' [...]

Do You Treat Your People as Critical Assets to Your Success?

According to all the surveys, engagement is at horrific levels in the vast majority of organizations yet engagement is key to driving performance. It doesn't take a rocket scientist to figure out investing in your people is not only common sense but it can do more good for your bottom line than almost anything else.

Language & Why Quality Is Lost in Translation

As someone who started out horrendously in presenting and positioning, I can tell you with confidence that it is a learned skill. Start wherever you are and make a new effort to improve.

People & Robots Can Co-Exist Successfully

We held an engaging executive panel discussion at our APICS Inland Empire spring symposium on the topic, "The Talent Transformation: People or Robots? There is quite a lot of hoopla in the area of Inland Southern California as this geography is larger than all but 24 states [...]

Pricing & Profits: It’s Not All About Revenue

According to CFO Magazine, Amazon's profit doubled to a record $3.6 billion in the first quarter yet reported its lowest growth rate in quarterly revenue since 2015.

Key Manufacturing Trends from the MCIE Manufacturing Summit

Following the MCIE Manufacturing Summit and Innovation Awards, Lisa Anderson and Diane Garcia discuss the trends shaping the future of manufacturing. From rising customer expectations and the Amazon Effect to data-driven decision-making, workforce development, supply chain resilience, and SIOP, they explore how manufacturers can build agility and position themselves for long-term success.

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