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Supply Chain Transformation & Operational Performance

Explore practical insights and executive strategies to drive supply chain transformation and improve operational performance. Discover thought leadership on process improvement, operational excellence, leadership, project and program management, customer fulfillment, and execution to help manufacturers and distributors strengthen agility, improve business performance, and achieve scalable, profitable growth.

Representing the U.S. at The World Manufacturing Forum

I had the pleasure of representing the United States in the World Manufacturing Forum in thesession “Back to the Future: Manufacturing Beyond COVID-19“. I talked about the fact that weare at a crossroads between efficiency/ costs and resiliency/ responsiveness, how to turn that orinto an [...]

2026-07-06T15:20:10-07:00November 17, 2020|Categories: In The News, Supply Chain Transformation & Operational Performance, Innovation & Digital Enablement|Tags: , , , , |
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WMS Efficiency, Resiliency & Metrics

As manufacturers and distributors emerge from the coronavirus pandemic, they are focused on how to grow revenue and become more efficient and profitable to offset the typically negative impacts of COVID. In the situations where business has grown exponentially in consumer industries such as B2C (e-commerce), home improvement and [...]

2026-07-06T00:32:37-07:00November 10, 2020|Categories: Operational Performance, In The News, Supply Chain Transformation & Operational Performance|Tags: , , , , , |
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The Critical Importance of Leadership

Are you paying attention to your leaders? You better! There is vast disruption. People are getting frustrated and tired of the coronavirus. Employees are anxious about the election and unrest. There are issues around the globe. Our best clients are on top of what's going on with their people [...]

2026-07-05T23:37:22-07:00November 3, 2020|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: , |
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A Fractured Tooth & The Power of the Customer Experience

Well, no doubt about it, when it rains, it pours. I had a tooth ache that lasted about a week, and so I called my dentist. They took an X-ray, and it didn't really show anything; however, when looking with a microscope, they could see the fracture. We had [...]

2026-07-04T00:13:15-07:00October 20, 2020|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: , , , |
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Keeping Your Employees Motivated

As COVID-19 drags on, we are starting to see more Zoom fatigue and frustration show in employees. We are all tired of sitting at home with limited interaction and tensions can run high. It is certainly difficult to work remotely while filling in for your children's teachers, supporting more [...]

2026-07-05T23:25:35-07:00October 15, 2020|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: , , |
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What’s Happening in Manufacturing & Supply Chain: Investing in Leadership

2026-05-18T20:50:07-07:00October 9, 2020|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: , |
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Zoom Fatigue and How to Stay Engaged

Lots of people are complaining of Zoom fatigue. Do you have Zoom fatigue? It can be a challenge to be in front of a screen and camera for 8-10 hours a day. After all, there are some days I don't have time to eat, get a drink or use [...]

2026-07-05T23:07:42-07:00October 5, 2020|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: , , |
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SAC: Increased Customer Focus Will Help Business Thrive in 2021

CLAREMONT, CA— The current economic disruption is giving businesses big opportunities to take steps to redefine and renew the relationships and processes that customers value most, according to the Society for the Advancement of Consulting® (SAC). Businesses that tune into evolving customer needs will thrive the most in 2021. [...]

2026-07-06T15:20:31-07:00October 1, 2020|Categories: Supply Chain Transformation & Operational Performance, Press Releases, Leadership, Change & Talent|Tags: , , |
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Today’s Medical Developments: Recognize workforce talents, take time to partner with the right suppliers

Manufacturing and Supply Chain Expert, Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., tells companies to recognize workforce talents and take time to partner with the right suppliers. LMA Consulting Group works with manufacturers and distributors on strategy and end-to-end supply chain transformation to maximize the customer experience and [...]

2026-07-05T02:24:34-07:00September 18, 2020|Categories: Press Releases, Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: , , , , , , , , |
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Are You Checking in On Your Network?

Have You Checked in with Your Customers? Although we are starting to see a few more trips and meetings, most clients are staying put. How are you checking in on your customers? Hopefully we haven’t forgotten how to use the phone. Although Zoom meetings can be quite effective, with [...]

2026-07-05T22:54:21-07:00September 18, 2020|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: |
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