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Supply Chain Transformation & Operational Performance

Explore practical insights and executive strategies to drive supply chain transformation and improve operational performance. Discover thought leadership on process improvement, operational excellence, leadership, project and program management, customer fulfillment, and execution to help manufacturers and distributors strengthen agility, improve business performance, and achieve scalable, profitable growth.

The Manufacturing Connector – Profit through People

More than ever manufacturing and distribution operations are linked and fueled by people worldwide.

Become the Strongest Link in Your Supply Chain

Are you staying on top of the latest trends? What is your competition doing?

Amazon & US Postal Service Collaborate for Success

According to today's Wall Street Journal, Amazon and the US Postal Service are testing a new delivery service for groceries including meat, produce etc.

Innovation is a Must for Project Success

Instead of following this path to work hard yet leave many half-finished projects hanging around, we need to create and implement a culture of innovation.

Fit Matters! Just Ask J.C. Penney

Whether you are hiring, looking for someone to participate on a project team or collaborating with customers, make sure fit is not an after thought.

McDonald’s Proves Quality Must Be An Assumption

As businesses try to find ways to grow sales in today's highly competitive environment, fundamentals must remain in place to ensure quality and service.

The Amazon Effect: Which Came First? Service or Product Offering?

Since Amazon impacts are prevalent in manufacturing and distribution businesses, my firm conducted a research study on these impacts and dug deeper into which we should pay attention to. 

What can we learn from Amazon with service?

What can we learn from Amazon when it comes to customer service? 

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