Best of Supply Chain Transformation

Explore practical insights and executive strategies to drive supply chain transformation and improve operational performance. Discover thought leadership on process improvement, operational excellence, leadership, project and program management, customer fulfillment, and execution to help manufacturers and distributors strengthen agility, improve business performance, and achieve scalable, profitable growth.

The Amazon Effect – Exceptional Service
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The Amazon Effect – Exceptional Service

Operational Performance, Supply Chain Transformation & Operational Performance

The Amazon Effect – Exceptional Service

Do all of your employees act as if every customer, supplier and colleague is a key customer?

Lisa Anderson2026-07-06T14:55:38-07:00January 28, 2014|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: Amazon effect, Collaborative Planning, Customer service, E-commerce, Supply chain planning|

Profit Drivers
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Profit Drivers

Operational Performance, Supply Chain Transformation & Operational Performance

Profit Drivers

The key to success isn't to think about profit but instead to think about profit drivers.

Lisa Anderson2026-07-05T23:49:17-07:00January 28, 2014|Categories: Operational Performance, Supply Chain Transformation & Operational Performance|Tags: Customer service, Leadership, Profitability, Revenue growth|

The Skills Gap Issue is Growing
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The Skills Gap Issue is Growing

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

The Skills Gap Issue is Growing

With an increasingly complex business environment, businesses need to know how to resolve skill gaps in their workplace.

Lisa Anderson2026-07-06T18:16:31-07:00January 28, 2014|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: Leadership, Skills Gap, Supply chain planning, Talent development|

Manufacturing & Distribution Employers Increasingly Rely on External Professional Development Programs to Bridge Skills Gap
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Manufacturing & Distribution Employers Increasingly Rely on External Professional Development Programs to Bridge Skills Gap

Supply Chain Transformation & Operational Performance, Press Releases, Leadership, Change & Talent

Manufacturing & Distribution Employers Increasingly Rely on External Professional Development Programs to Bridge Skills Gap

While on-the-job and in-house training comprise the majority of training methodologies used, survey respondents also use mentor programs and leadership development training programs for dual purposes of training and retaining employees.

Lisa Anderson2026-05-04T22:57:30-07:00January 8, 2014|Categories: Supply Chain Transformation & Operational Performance, Press Releases, Leadership, Change & Talent|Tags: Skills Gap, Talent development|

Communications Rule!
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Communications Rule!

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

Communications Rule!

Too busy to communicate? Research reveals that communications skills are lacking in the manufacturing and distribution workers.

Lisa Anderson2026-07-05T23:13:32-07:00January 7, 2014|Categories: Supply Chain Transformation & Operational Performance, Leadership, Change & Talent|Tags: Leadership|

Virtual Teams a “Must” in New Normal
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Virtual Teams a “Must” in New Normal

Supply Chain Transformation & Operational Performance, Leadership, Change & Talent

Virtual Teams a “Must” in New Normal

Since virtual meetings will be a mainstay in the professional world and especially with project teams, it is incumbent upon us to find a way to succeed in this environment.