909.630.3943

APICS

Slashing Lead Times to Counter the ‘Amazon Effect’

Must you compromise quality for speed? Reducing lead time will increase customer satisfaction and avoid the Amazon Effect.My recent research report on the Amazon effect says that 67% of manufacturers and distributors feel customer service gaps when compared to Amazon-like offerings. One of those key areas is lead time. [...]

Thanks to my LMA Advocate Awardees

People are cornerstone to business success. LMA Advocates are acknowledged for their contributions to LMA Consulting Group on its 10th year of business. As my initial newsletter subscribers know, Profit through People has been my focus since day 1! After 10 years of consulting, following 15 years in organizational [...]

The Value of Continuous Learning

I've been thinking about the value of continuous learning. I am in the fortunate position of learning something new with each client and from each Board meeting (with my APICS and ProVisors groups). Last week, I met with a prospective client and saw interesting machines and manufacturing processes. I [...]

The Value of CRM (Customer Relationship Management)

I'm in process of teaching my first APICS CSCP (Certified Supply Chain Professional) session, and earlier today I taught a section on CRM.  In addition, I've been helping clients select the "right" ERP system to best meet their business priorities, and CRM has emerged as a top priority.  The [...]

The Skills Gap: Putting the Spark Back in Manufacturing

As I discussed in my Skills Gap research report, there is a significant disconnect between what companies need and what they have.  It is worrisome for our future if we cannot find a way to close this gap.  Of course, I have suggestions stemming from retention to hiring to [...]

Put the Spark Back in Manufacturing

The APICS-IE executive panel and networking symposium is an opportunity to join with your colleagues (and competitors) to learn and collaborate.Only those manufacturers and distributors who want to thrive in 2014 will join in, collaborate and be a bigger part of the community! In todays’ increasingly complex world, seemingly [...]

Is On-the-job Training Enough?

On-the-job training is rarely enough! In a survey conducted by my firm, LMA Consulting Group Inc. in conjunction with the APICS-Inland Empire chapter, it was found that on-the-job training is the most frequent methodology used to train workers yet 87% of manufacturers and distributors surveyed are experiencing a skills gap.  What [...]

Hot Supply Chain Trends

Noticing hot supply chain trends first is a great way to leverage emerging trends and stay ahead of the competition.An often overlooked secret to success is to be a front-runner in identifying and leveraging emerging trends. Since I work with manufacturers and distributors from small to large and local [...]

Why Care About Supply Chain Risk?

Businesses face many hurdles—some we can control and others we cannot. How we manage risk is what determines our success.As this topic came up frequently at the APICS 2013 conference and has affected almost every one of my clients in the last year in some manner, I thought it [...]

Go to Top