Amazon’s Deal with Party City & More Competitors
Since Amazon is willing to search for win-win deals with the competition, who knows what will come next. Are you impacted by Amazon?
28 Expert Opinions Every Business Leader Should Know About Enterprise AI
“AI" and machine learning will have a profound impact over the next few years! For example, instead of following preventative maintenance schedules according to a rolling calendar which is likely to create unnecessary machine downtime while not resolving all of the unexpected machine breakdowns, AI can flip this equation on its head!”
It’s a Small World & the Customer Experience
No matter your position, try experiencing your company as a customer would. Are you able to call whoever you might need to talk to without annoying phone system automation?
The Talent Shortage – What to Do…
Explore strategies to overcome the talent shortage in today's competitive business landscape. Some tips for what you can do.
Outstanding Customer Experience Can Be A Key Differentiator For Successful Businesses
CLAREMONT, Calif., August 1, 2018/ExpertClick/ -- Organizations that offer outstanding customer experience are often those that are more innovative, profitable, and higher performing, according to The Society for the Advancement of Consulting® (SAC). Innovative Cultures That Exceed Customer Needs Breed Success “It is worthwhile to invest in customer service [...]
Manufacturing Expert, Lisa Anderson, Presents 2018 LMA Advocate Award to Aerospace Executive, Kelly Ford
CLAREMONT, CALIFORNIA – July 27, 2018 – Manufacturing and Supply Chain Expert, Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., presented the 2018 LMA Advocate Award to Aerospace/Defense executive, Kelly Ford. "It is a pleasure to recognize Kelly Ford with our 2018 LMA Advocate Award. We [...]
When is it the ‘Right’ Time for a Supply Chain Network Assessment?
Supply Chain networks that are not set up to support scalable, profitable growth have a high likelihood of negatively impacting your customers, impeding your growth and consuming far more resources than ever imagined to sustain.
Supply Chain: Keeping an Eye on Global Markets
If there ever was a strategic topic of critical importance no matter your position in the supply chain, it is keeping an eye on global markets. Are you making this a priority?
Do You Live By Values Daily?
At recent meetings of both groups, the importance of values arose. Do you have values? And, more importantly, do you LIVE by values or are they just pasted on your wall (and ignored)?
Which Technologies Should We Pay Attention To?
There are so many new technologies and combinations of technologies, it is extremely hard to keep up. How do you know which to pay attention to and which to ignore?