Best of the 100: The Strongest Link
Supply chain optimization focuses on demand planning, inventory accuracy, and collaboration to improve efficiency and customer satisfaction
LMA Consulting Group’s Lisa Anderson Releases Compilation of 100 Best Practices for Supply Chain and Manufacturing
Lisa Anderson shares 100 best practices for manufacturing and supply chain improvement, offering strategies to boost performance and profitability
67% of Manufacturers and Distributors Feel Customer Service Gaps When Compared to Amazon-Like Offerings According to Survey Conducted by LMA Consulting Group Inc. Gallery67% of Manufacturers and Distributors Feel Customer Service Gaps When Compared to Amazon-Like Offerings According to Survey Conducted by LMA Consulting Group Inc.
67% of Manufacturers and Distributors Feel Customer Service Gaps When Compared to Amazon-Like Offerings According to Survey Conducted by LMA Consulting Group Inc.
over two-thirds of manufacturers and distributors participating in her service gaps research study have reported having to respond to the elevated service standards established by companies like Amazon.
Watching Metrics Trends
Collecting lots of data isn’t enough to improve service levels. A successful manager tracks relevant metric trends and puts the information into action.
The Amazon Effect: Create a Customer Service Edge
Not only is growth harder to come by but service expectations are elevated due to the Amazon effect.
Start with Your Customer
Success begins and ends with your customers.
Metrics Rule!
You can't give attention to work priorities to grow a more profitable business if you aren't collecting data, measuring variables and tracking trends.
The Amazon Effect – Exceptional Service
Do all of your employees act as if every customer, supplier and colleague is a key customer?
Manufacturing Connector Lisa Anderson Recognized as Top Supply Chain Management Influencer by SAP
Global technology leader SAP recently named LMA Consulting Group President, Lisa Anderson, as the 16th most influential in supply chain management and sustainability.
Hot Supply Chain Trends
Observing supply chain trends is important but it is bedrock to success to develop strategies and plans to utilize this information in a way that will help your business succeed. Do you have a team in place to think about how to leverage the top supply chain trends?