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Supply Chain Briefing

Biggest Shakeup in Decades Coming to the Shipping Industry with IMO Regulations

June 26, 2019 According to Reuters, the biggest shakeup in decades is coming to the shipping industry as the IMO regulations go into force in January. Shipping owners have to cut sulfur emissions from 3.5% to .5% which is a reduction of 85%! This means they'll have to use [...]

How Customer Service & Retention Directly Impact Profits & Performance

June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' perceptions [...]

Why Supplier Management is More Important Than You Think

May 22, 2019 Supplier management has been a theme this week. I taught a CSCP (certified supply chain professional) class session about supplier relationship management and SRM software last night. An attendee had a great example of the impact of poor quality because her company was sending an entire [...]

Amazon Adds In-Garage Delivery Option

April 24, 2019 According to Good Morning America, Amazon is adding in-garage delivery options to its already vast array of delivery options - in-home and in-car. I remember when I first started working after college what an ordeal receiving a package became! I was lucky if I could go [...]

Pepsi’s Innovations with Artificial Intelligence

April 9, 2019 Artificial intelligence appears to be taking over the world. I read a fascinating article in Forbes about Pepsi's innovations using artificial intelligence, and it is quite clear that those executives who are thinking about how to lead this effort will leave the rest in the dust.  For [...]

Walmart & Costco Moving Towards Farmer-to-Shopping Cart Strategies

March 26, 2019 The squeeze continues. During my Aerospace & Defense speech recently on the Resilient Supply Chain, the concept of vertical integration arose as Boeing and Airbus are expanding and squeezing the middle in a noteworthy fashion. Similarly, according to Journal Star Walmart and Costco are moving to [...]

Amazon Disrupts Again

March 12, 2019 According to Bloomberg, Amazon disrupts again. They have abruptly stopped selling products from their wholesalers and are instead encouraging suppliers to sell on their marketplace, transferring the purchasing, storing and shipping of products to the supplier. The marketplace business is already estimated at $250 billion in [...]

2019 Predictions Report: What to Expect and Where to Focus

February 27, 2019 I'm thrilled to launch our 2019 Predictions Report, "Manufacturing & Supply Chain in the New Normal: 2019 Predictions from Manufacturing & Logistics Executives" discussing what to expect and where to focus.  We put this together in thinking about these types of questions: How do we increase [...]

Trump Signs Order Prioritizing AI Research

February 12, 2019 According to the White House, Trump signed an executive order directing the U.S. Government to prioritize artificial intelligence in its research and development spending. The focus is on ensuring AI develops in sync with U.S. values and that training for the future workforce is prioritized. This [...]

The Global Logistics Landscape

January 29, 2019 In the past two weeks, I attended the CSCMP State of Logistics event, am preparing for the Future of Supply Chain & Logistics reception event as part of the leadership team and have debriefed with LMA Associate, Elizabeth Warren who attended the State of the L.A. [...]

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