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Operational Performance & Transformation

Miniature Office Golf & a Pathway to Know, Like & Trust

Think about how to get to know, like and trust your colleagues, customers and suppliers better - it could be office golf!

U.S. Small Business Optimism Climbs to 2nd Highest on Record!

Fueled by tax cuts, deregulation and robust consumer demand, business owners are optimistic about the future. 

What Should We Be Thinking for the 2nd Half of the Year?

As hard as it is to believe, we are almost half-way through the year.  As a result, we should be thinking NOW about what to stop, start and continue for the second half of the year.

My Backstory & How We Develop Talents

Think about your talents.  What are they?  How do you utilize them?  Or how could you utilize them?  Also, take some time to think about your employees, peers and leaders.  What are their talents? 

How Better ERP Utilization Improved Business Performance

When inventory accuracy fell to 85% and confidence in cost accounting declined, the company partnered with LMA Consulting Group to assess and optimize its ERP system. By improving data integrity, redesigning processes, and enhancing system utilization, inventory accuracy increased to 99.8%, profitability visibility improved, and leadership gained the insights needed to make better business decisions.

Amazon’s Deal with Party City & More Competitors

Since Amazon is willing to search for win-win deals with the competition, who knows what will come next.  Are you impacted by Amazon? 

It’s a Small World & the Customer Experience

No matter your position, try experiencing your company as a customer would.  Are you able to call whoever you might need to talk to without annoying phone system automation? 

The Talent Shortage – What to Do…

Explore strategies to overcome the talent shortage in today's competitive business landscape. Some tips for what you can do.

Outstanding Customer Experience Can Be A Key Differentiator For Successful Businesses

CLAREMONT, Calif., August 1, 2018/ExpertClick/ -- Organizations that offer outstanding customer experience are often those that are more innovative, profitable, and higher performing, according to The Society for the Advancement of Consulting® (SAC). Innovative Cultures That Exceed Customer Needs Breed Success “It is worthwhile to invest in customer service [...]

Manufacturing Expert, Lisa Anderson, Presents 2018 LMA Advocate Award to Aerospace Executive, Kelly Ford

CLAREMONT, CALIFORNIA – July 27, 2018 –  Manufacturing and Supply Chain Expert,  Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., presented the 2018 LMA Advocate Award to Aerospace/Defense executive, Kelly Ford.  "It is a pleasure to recognize Kelly Ford with our 2018 LMA Advocate Award.  We [...]

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