Do you consider your technology leader an integral member of your executive team? If not, why not? Prior to the coronavirus pandemic, technology was starting to take over the world.
In today’s Amazonian environment, customers expect rapid delivery, over and beyond from cradle to grave, collaborative service, 24/7 accessibility and last-minute changes. Executives are realizing they must upgrade their technology infrastructure to meet and exceed these customer expectations while driving bottom line improvement.
The need for a systems transformation seems to be arising more frequently lately. How do you know if it is time to consider a systems transformation? Let's start by defining a systems transformation.
Early in the year is an appropriate time to perform a systems audit. Most clients could benefit from this at any time of the year as we often discover some significant gaps.
We cannot tell you how many clients call thinking they need a new system to support their business when it isn't true! Certainly there is a time to upgrade to a new system - when you've outgrown your old one (often-times QuickBooks with add-on's like Fishbowl), your old system is highly customized and unsustainable or you are in the midst of a merger or acquisition.
ERP systems often fail to live up to their promise - even in the best of circumstances. It is a tough environment - software suppliers are consolidating, the smaller ones can disappear or get gobbled up in a moment's notice, good resources are hard to find, and the list goes on.
Taking a big picture view while simultaneously eyeing execution when implementing an ERP system will help companies not only achieve desired results, but do it quickly.