In today's economic environment, slow and steady progress, a continuous improvement philosophy and a low-cost producer, commodity focus will likely result in death. Why? Because it takes more than "good" to stand out in the crowd and deliver consistent and growing profitability; it takes radical change and innovation. In [...]
To succeed in today's environment, it is no longer desirable to have a world class operation focused on providing a value add while maximizing resources; it is a requirement. Today's global business climate is becoming more competitive. It is tough to stand out in the crowd, and it is [...]
It has recently occurred to me that businesses are missing a huge opportunity to leverage the transferability of best practices. Although as a business consultant, leveraging best practices has been an "assumed" part of the value I provide clients, even I missed the boat and forgot to leverage this [...]
Even the founder of lean principles, Toyota can falter on quality; thus, anyone can lose their edge - yet it is cornerstone to business success. View quality from your customer's perspective - what matters is what your customer expects when agreeing to purchase the product or service. Be vigilant [...]
As innovation is key to succeeding in the "new normal", I thought a few tips might prove helpful: Create a culture of innovation - it's not enough to encourage innovation in R&D. Those companies who create a culture of innovation will be those who succeed. Start with the customer [...]
Bedrock - always appropriate. I want to thank my mentor in this topic, Debra Daniels for her expertise – Debra, have I incorporated your wisdom appropriately? Build safety into the culture – most safety programs are pointless as they are considered an outside program (and many times, meetings are [...]
Why do failures generate so much interest? Perhaps as students, we had it pounded into our heads that mistakes are bad - avoid failure at all costs. What can we learn from failure? First, failure isn't fatal - not only is failure not fatal but it also is critical [...]
Inventory accuracy is often overlooked, but it is vital to to bottom line business results. Although a bedrock topic, inventory accuracy is often overlooked in operations strategy discussions as it becomes an assumption or something that just should occur. However, I am constantly reminded of its vital importance and [...]
As I continually find, fundamentals are often overlooked yet critical to success; thus, it seems this is a great topic to take a look at.... What matters in your operation? - Forget about Lean, Six Sigma, TQM and the rest for now. In my experience, it is a distraction [...]
