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Operational Performance & Transformation

What You Don’t See

Part of having an eagle eye is knowing what you don't see. I've found that being observant while walking around a manufacturing or distribution facility can yield many hidden gems.

The Importance of What is NOT Happening

In working with clients of many industries and sizes, it is apparent that "working smart" is what avoids crises.

Supply Chain Trends for Success

Keeping up with the latest supply chain trends can be invaluable for your career and your company success.

Collaborate for Project Success

Create fresh business ideas for your project by collaborating with  Collaboration has come into vogue. In my experience working with clients ranging in size from $4 million to multi-billion dollar enterprises across a multitude of industries, spanning building products to aerospace to consumer products, the more collaboration [...]

Customer Service Starts with Employees

Have you ever seen a company that provides consistent, exceptional service for its customers that has unhappy employees?

Mixed Messages Is a Motivation Killer

As leaders, we must take time to think about how our messages are perceived.

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