Why Customer Service Trumps All!
Customer service should rise to the top of your list in terms of priorities - assuming you want to maintain and grow your business and/or would like to enjoy your work life
Customer service should rise to the top of your list in terms of priorities - assuming you want to maintain and grow your business and/or would like to enjoy your work life
As customers continue to demand shorter lead times, it becomes imperative for manufacturers and distributors to become more responsive and improve order fulfillment cycle time
Those who leverage trends surpass the competition. Will you be one of them?
Vendor Managed Inventory (VMI) offers companies a chance to partner with customers to better manage inventory and costs. Once the partnership proves fruitful, expanded business opportunities occur.
Must you compromise quality for speed? Reducing lead time will increase customer satisfaction and avoid the Amazon Effect.