The Power of Caring & Hospice of the Valley
Think about what type of environment you want to create in your company, department, team or with your customers and suppliers. How can you make that a reality?
It’s Not What You Know; It’s Who You Know
As I was debating about what to write about this week, two colleagues walked into my client's office for help in resolving an issue. Upon leaving, one said "It's not what you know; it's who you know". I thought this phrase rang true. Clearly, you have to be competent. [...]
Manufacturers See Critical Importance of Collaboration
According to a recent KPMG survey on the Global Manufacturing Outlook, executives are thinking about innovation. 81% are altering their business models to to encourage collaboration with customers, suppliers and other partners to "improve the value of their innovation investments". Speed is critical. Thus, a key question is how [...]
It Begins and Ends with People
The best businesses see their employees as assets and treat them like partners
Collaborate for Project Success
Create fresh business ideas for your project by collaborating with Collaboration has come into vogue. In my experience working with clients ranging in size from $4 million to multi-billion dollar enterprises across a multitude of industries, spanning building products to aerospace to consumer products, the more collaboration [...]
Cross Supply Chain Opportunities
I find that cross-functional teams can be some of the most valuable teams that generate winning ideas.
Customer Service Starts with Employees
Have you ever seen a company that provides consistent, exceptional service for its customers that has unhappy employees?
Your Customer Comes 1st
No matter what your company objectives, you must understand your customer.
The Value of SIOP
SIOP is not something that you'd implement in a week; however, the basis of SIOP is culture change.
How to Spot Opportunities
Business opportunities are fleeting – prepare to capitalize on them before your competition does.